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Leasing Consultant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $1.00
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Benefits

Health Insurance
Rent Discounts
Paid holidays
Vacation Time
Sick Time
short-term disability
long-term disability
Life insurance
401k
Property Performance Bonuses
Safety Bonuses

Job Description

Case is a reputable property management company that specializes in managing residential apartment communities with a focus on providing exceptional living experiences to residents. Operating in Amarillo, Texas, Case has built a solid reputation for maintaining well-managed properties that prioritize customer satisfaction and operational efficiency. The company is committed to creating welcoming, safe, and attractive living environments where residents feel at home and receive attentive service from a dedicated team. Case values innovation, customer service excellence, and employee growth, making it an ideal workplace for those passionate about real estate and community development.

This job opportunity is for a Leasing Consultant to join the Case property management team on a full-time basis. The role focuses on leasing apartment units to prospective residents, offering outstanding customer service, and ensuring smooth daily operations within the property office. The Leasing Consultant is responsible for conducting property tours, answering inquiries, processing rental applications, and managing administrative tasks such as rent collection and office supply coordination. This position acts as the first point of contact for potential and current residents, representing the property professionally while striving to maximize occupancy and resident satisfaction.

The Leasing Consultant will play a crucial role in marketing the property and utilizing creative techniques including social media engagement to attract new residents. Additionally, the position requires maintaining common areas and model units to the highest housekeeping standards, handling service request coordination, and occasionally assuming the Property Manager's responsibilities during their absence. Candidates should possess strong communication skills, professionalism, and the ability to multitask effectively to support property operations. The compensation includes an hourly rate starting at $15 plus commissions, with the salary varying according to experience. Full-time employees also benefit from a comprehensive range of perks designed to support employee well-being and professional growth.

Job Requirements

  • High School Diploma or General Education Degree (GED)
  • 3-6 months related training/experience or combination of education and experience
  • valid driver’s license and reliable transportation
  • must be able to read, speak and understand English for business purposes
  • must be able to read and write instructions, short correspondence, memos, and service requests and to converse with residents, co-workers, and vendors in a professional manner
  • must be able to effectively present information and instructions to potential residents and on-site staff in one-on-one and small group settings
  • must be able to successfully complete a pre-employment background investigation including criminal record search, employment verification, and drug screen

Job Qualifications

  • High School Diploma or General Education Degree (GED)
  • 3-6 months related training/experience or combination of education and experience
  • valid driver’s license and reliable transportation
  • ability to read, speak and understand English for business purposes
  • ability to effectively present information and instructions to potential residents and on-site staff
  • excellent interpersonal and communication skills
  • basic computer proficiency

Job Duties

  • Showing apartments to rental prospects and leasing to qualified applicants
  • selling positive aspects of the property and company through proper telephone, leasing and closing techniques
  • responding to inquiries for property information in an appropriate and timely manner via email and phone
  • knowing and updating competitors’ pricing/specials
  • learning all paperwork and reports related to leasing and preparing them when necessary
  • knowing the property’s budget and how to properly code expenses for payment
  • calling utility companies to connect and disconnect unit utilities
  • posting money and making daily deposits
  • filing paperwork and service requests
  • checking all model units and common areas daily to ensure cleanliness
  • keeping clubhouse, bathrooms, offices and laundry rooms clean when housekeeper is not available
  • keeping coffee, refreshments, and condiments fresh and stocked
  • ordering any needed office supplies with the approval of the Property Manager
  • keeping computer updated with daily property activity (i.e. incomes, leases, notices)
  • opening and sorting mail
  • assuming daily operations of the property when Property Manager is not available
  • coordinating service requests from residents with property maintenance staff
  • following up on traffic, move-ins, move-outs, and completed service requests
  • completing all job-related tasks assigned by Property Manager or Property Supervisor
  • using creative marketing including social media sites to increase occupancy
  • participating in community activities

Job Criteria

Experience

No experience required


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