Leasing Consultant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Rent Discounts
Paid holidays
Vacation Time
Sick Time
short term disability
long term disability
Life insurance
401k
Property Performance Bonuses
Safety Bonuses

Job Description

This job opening is at a residential property management company that specializes in leasing and managing apartment communities. The company is committed to providing high-quality living experiences for its residents by maintaining well-kept properties and offering exceptional customer service. Known for its dedication to innovation and community engagement, the company fosters a supportive work environment where employees are encouraged to grow and advance their careers. Full-time employment positions are available, offering competitive pay along with comprehensive benefits to ensure the well-being and satisfaction of their staff.

The role of Leasing Consultant is crucial in this vibrant setting, serving as the primary point of contact for prospective and current residents. The Leasing Consultant is responsible for presenting available apartment units to potential renters and facilitating the leasing process to qualified applicants. This involves showcasing the property's features and advantages through effective communication and sales techniques, including telephone interactions and face-to-face meetings. The position requires managing inquiries through email and phone promptly, as well as maintaining a thorough understanding of competitors' pricing and specials to remain competitive in the market.

In addition to leasing duties, the Leasing Consultant provides customer service support for residents by addressing their service requests and coordinating with maintenance staff to ensure timely resolutions. They are expected to handle various administrative tasks such as processing rent payments, posting money, making daily deposits, and managing office supplies with the approval of the Property Manager. Keeping the property clean and welcoming is also part of the job, which includes daily inspection of model units and common areas, maintaining cleanliness in clubhouse and laundry facilities when housekeeping staff is unavailable, and ensuring refreshments are stocked for visitors.

The Consultant plays an essential role in managing property operations in the absence of the Property Manager by overseeing daily procedures and maintaining accurate records of income, leases, and notices using computer systems. Marketing responsibilities include creatively utilizing social media platforms to increase occupancy and participating in community activities to strengthen the property's presence and appeal. With these comprehensive responsibilities, the Leasing Consultant contributes significantly to upholding the property's reputation and delivering an exceptional living experience to current and future residents. This full-time position is designed for individuals who are enthusiastic, customer-focused, and eager to grow within the property management industry.

Job Requirements

  • High school diploma or general education degree (GED)
  • 3-6 months related training or experience or combination of education and experience
  • Valid driver's license and reliable transportation
  • Must be able to read, speak and understand English for business purposes
  • Must be able to read and write instructions, short correspondence, memos, and service requests
  • Must be able to effectively present information and instructions to potential residents and on-site staff in one-on-one and small group settings
  • Must be able to successfully complete a pre-employment background investigation including criminal record search, employment verification, and drug screen

Job Qualifications

  • High School Diploma or General Education Degree (GED)
  • 3-6 months related training or experience or combination of education and experience
  • Ability to read, speak and understand English for business purposes
  • Ability to read and write instructions, short correspondence, memos and service requests
  • Effective communication skills to present information and instructions to potential residents and on-site staff in one-on-one and small group settings
  • Successful completion of a pre-employment background investigation including criminal record search, employment verification, and drug screen

Job Duties

  • Showing apartments to rental prospects and leasing to qualified applicants
  • Selling positive aspects of the property and company through proper telephone, leasing and closing techniques
  • Responding to inquiries for property information in an appropriate and timely manner via email and phone
  • Knowing and updating competitors' pricing and specials
  • Learning all paperwork and reports related to leasing and preparing them when necessary
  • Knowing the property's budget and how to properly code expenses for payment
  • Calling utility companies to connect and disconnect unit utilities
  • Posting money and making daily deposits
  • Filing paperwork and service requests
  • Checking all model units and common areas daily to ensure cleanliness
  • Keeping clubhouse, bathrooms, offices and laundry rooms clean when housekeeper is not available
  • Keeping coffee, refreshments, and condiments fresh and stocked
  • Ordering any needed office supplies with the approval of the Property Manager
  • Keeping computer updated with daily property activity (incomes, leases, notices)
  • Opening and sorting mail
  • Assuming daily operations of the property when Property Manager is not available
  • Coordinating service requests from residents with property maintenance staff
  • Following up on traffic, move-ins, move-outs, and completed service requests
  • Completing all job-related tasks assigned by Property Manager or Property Supervisor
  • Using creative marketing including social media sites to increase occupancy
  • Participating in community activities

Job Criteria

Experience

Entry Level (1-2 years)


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