Leasing Consultant

Provo, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $21.00 - $23.00

Work Schedule

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Prescription coverage

Tax-advantaged spending accounts

401(k) retirement plan with company match

Job Description

KETTLER is a well-established real estate company dedicated to providing quality residential property management and leasing services. With a focus on community-centric living, KETTLER prides itself on delivering exceptional customer service and fostering lasting relationships with residents. The company operates a range of residential communities, creating vibrant environments where residents enjoy modern amenities, outstanding maintenance, and professional management. KETTLER is committed to innovation and excellence in the rental community space, continuously enhancing their offerings to meet the diverse needs of renters. The company is headquartered in Bluffdale, Utah, where this particular Leasing Consultant position is based. This role offers a competitive hourly wage between $21.00 and $23.00, along with a robust benefits package that includes paid time off, health, dental, vision insurance, life insurance, prescription coverage, tax-advantaged spending accounts like HSA or FSA, and a 401(k) retirement plan with company match. These benefits underscore KETTLER's dedication to not only supporting residents but also its employees by promoting work-life balance and financial security.

The Leasing Consultant at KETTLER plays a critical role within the residential property management team. Reporting to the Community Manager, this full-time position revolves around maximizing property occupancy through effective leasing strategies and community outreach. The Leasing Consultant is the face of the community for prospective and current residents alike, responsible for generating qualified leasing traffic by networking within the local community, scheduling tours and appointments, and securing lease agreements. A significant aspect of the role involves promoting resident retention by offering exceptional customer service and effectively addressing resident concerns. The Leasing Consultant also employs various marketing techniques, including outreach initiatives and social media engagement to connect with and attract potential renters. The position requires a high-touch approach to customer relationships, ensuring all prospects receive prompt and thorough follow-up. Additionally, the Leasing Consultant supports administrative efforts such as processing applications, qualifying residents, assisting the Community Manager with office duties, and maintaining accurate records. This dynamic role is ideal for individuals who possess strong communication skills, a goal-oriented mindset, and enthusiasm for community-focused customer service. The opportunity at KETTLER enables the candidate to develop professionally in a supportive environment that values teamwork, innovation, and dedication to resident satisfaction.

Job Requirements

High school diploma GED or equivalent
at least 1 year of customer service sales or office experience preferably in residential property management
ability to work on weekends and holidays
proficiency in Microsoft Office Suite
excellent communication skills
familiarity with social media platforms

Job Qualifications

At least 1 year of customer service sales or office experience is required preferably in residential property management
high school diploma GED or equivalent some college preferred
customer service sales and goal-oriented mindset
must be able to work on weekends and holidays
computer proficiency and knowledge of the Microsoft Office Suite
excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner
familiarity with social media platforms as well as best practices for businesses

Job Duties

Greeting prospective residents and providing them with property tours
performing proper outreach marketing
help create engaging social media initiatives to connect residents and manage posts
daily follow up on all prospects to make sure all questions are answered and a high touch approach adhered to
assisting with resident retention
support efforts to partner with nearby businesses events and other local organizations
walking the marketing path daily
providing excellent customer service to residents and prospects
processing lease applications and qualifying residents
supporting the community manager with general office maintenance by answering phones and performing other administrative tasks
play a key role in resolving resident concerns and issues
other duties as assigned