Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement plan options
flexible scheduling
team-building events
Job Description
The company is a vibrant and engaging community-focused property management firm dedicated to creating an exceptional living experience for its residents. Known for its commitment to quality service and resident satisfaction, the company fosters an environment where employees truly believe in their work and take pride in the properties they manage. With a strong emphasis on passion and customer focus, the organization thrives on building lasting relationships with both prospective and current residents. The company operates multiple apartment communities under the IDM family of communities, each offering a unique blend of amenities, prime locations, and beautiful surroundings, designed to enhance the lifestyle of its residents.
The role of Leasing Consultant within this company is pivotal to achieving and maintaining high occupancy rates, while ensuring that every interaction with prospects and residents is seamless and positive. As the first point of contact, the Leasing Consultant is responsible for representing the community in a professional and welcoming manner. This includes conducting property tours, answering questions about amenities, and effectively communicating the benefits of living in the apartment community and its surrounding area. The Leasing Consultant is also instrumental in facilitating the application process, from collecting necessary information to initiating background checks and guiding applicants through to move-in.
Beyond leasing duties, this position supports marketing efforts by assisting the management team with outreach initiatives, preferred employer programs, networking, and social media campaigns to attract potential residents. The Leasing Consultant plays a vital role in resident retention by delivering concierge-level customer service, coordinating work orders, responding to resident needs, and maintaining clear communication with maintenance and management teams.
This role requires a detail-oriented professional with strong organizational and planning abilities who can thrive in a fast-paced, self-directed environment. The Leasing Consultant must be proficient with the Microsoft Office Suite and possess a solid understanding of leasing practices, including Fair Housing Laws. With opportunities to engage directly with the community and contribute to the success of the properties, this position offers a rewarding and dynamic career path in property management. The company values dedication, teamwork, and an entrepreneurial spirit, rewarding employees who go the extra mile to ensure resident satisfaction and community growth.
The role of Leasing Consultant within this company is pivotal to achieving and maintaining high occupancy rates, while ensuring that every interaction with prospects and residents is seamless and positive. As the first point of contact, the Leasing Consultant is responsible for representing the community in a professional and welcoming manner. This includes conducting property tours, answering questions about amenities, and effectively communicating the benefits of living in the apartment community and its surrounding area. The Leasing Consultant is also instrumental in facilitating the application process, from collecting necessary information to initiating background checks and guiding applicants through to move-in.
Beyond leasing duties, this position supports marketing efforts by assisting the management team with outreach initiatives, preferred employer programs, networking, and social media campaigns to attract potential residents. The Leasing Consultant plays a vital role in resident retention by delivering concierge-level customer service, coordinating work orders, responding to resident needs, and maintaining clear communication with maintenance and management teams.
This role requires a detail-oriented professional with strong organizational and planning abilities who can thrive in a fast-paced, self-directed environment. The Leasing Consultant must be proficient with the Microsoft Office Suite and possess a solid understanding of leasing practices, including Fair Housing Laws. With opportunities to engage directly with the community and contribute to the success of the properties, this position offers a rewarding and dynamic career path in property management. The company values dedication, teamwork, and an entrepreneurial spirit, rewarding employees who go the extra mile to ensure resident satisfaction and community growth.
Job Requirements
- High school diploma or equivalent
- 1-3 years relevant property management experience
- Basic knowledge of leasing and Fair Housing Laws
- Strong customer service and communication skills
- Ability to work weekends and flexible hours
- Proficiency in Microsoft Office Suite
- Physical ability to lift up to 15 pounds and endure prolonged periods of sitting, standing, and walking
Job Qualifications
- 1-3 years relevant property management experience
- Excellent customer service skills with a strong attention to detail
- Basic leasing knowledge including Fair Housing Laws
- Team player willing to provide concierge level customer service
- Ability to work in a fast-paced, self-directed entrepreneurial environment
- Proficient with Microsoft Office Suite
- Availability to work weekends
Job Duties
- Assist manager in marketing efforts, to include outreach, preferred employer programs, networking and social media campaigns
- Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds
- Gain familiarity with the IDM family of communities, floor plans, and availability
- Highlight the quality of the community and the lifestyle available at our apartment homes by focusing on amenities offered, property location, and area
- Facilitate the prospect application process by collecting appropriate information, initiating background checks, compiling files, and maintaining appropriate prospect contact
- Provide detailed move-in information to incoming residents
- Deliver a consistently high level of service to residents to exceed their expectations, while maintaining resident retention
- Be attentive to detail, planning and organizing skills to perform required office activities and coordinate paperwork
- Assist with coordination of work orders, fulfillment of resident needs, and facilitate communication to the maintenance staff and/or management as necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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