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Leasing Consultant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Rent Discounts
Paid holidays
Vacation Time
Sick Time
short term disability
long term disability
Life insurance
401k
Property Performance Bonuses
Safety Bonuses

Job Description

This job opportunity is with a reputable property management company operating in Amarillo, Texas. The company specializes in managing residential apartment communities, focusing on delivering exceptional living experiences to its residents. With a strong commitment to customer service, the company prides itself on maintaining high occupancy rates through effective leasing and marketing strategies while fostering a positive community environment. The company values innovative, energetic, and customer-oriented professionals who are dedicated to providing outstanding service and helping the company grow in a competitive market. This position offers full-time employment with a competitive hourly wage starting at $15 plus commissions, reflecting the candidate's experience level. Comprehensive benefits further enhance the appeal of working with this employer, including health insurance, paid time off, retirement plans, and various performance incentives.

The role of the Leasing Consultant is pivotal in maintaining and enhancing the property's overall reputation by ensuring exceptional customer service. This position involves welcoming potential residents and visitors, leasing apartment units, and assisting current residents with their needs. The Leasing Consultant must be proficient in showcasing the positive aspects of the property and effectively closing leases by using phone and face-to-face communication skills. Responsiveness to inquiries via phone and email is crucial, as is the ability to keep abreast of competitors' pricing to suggest appropriate specials and incentives.

In addition to direct leasing responsibilities, the Leasing Consultant is tasked with managing various daily office duties. These include rent processing, making deposits, filing important documents, coordinating service requests with maintenance staff, and maintaining the cleanliness and appearance of the property’s model units and common areas. The role also requires administrative skills such as handling paperwork related to leasing, managing budgets, coding expenses, ordering office supplies, and updating property activity records.

The Leasing Consultant frequently acts as the property manager's deputy, assuming daily operational responsibilities when the property manager is unavailable. Creative marketing efforts, including the utilization of social media, are an essential part of this role to attract prospective residents and increase occupancy rates. Participation in community activities is encouraged to build strong relationships with residents and reinforce a sense of community within the property.

This position demands strong communication and organizational skills, the ability to multitask efficiently, and a customer-service attitude that prioritizes the satisfaction and well-being of residents. Applicants must be able to perform job tasks that require physical activity, such as standing, walking, climbing stairs, and handling objects, as well as have good vision and hearing capabilities. Employment is contingent upon a successful pre-employment background check and drug screening to ensure a safe and trustworthy workplace environment.

Overall, this Leasing Consultant role is an excellent opportunity for motivated individuals seeking career growth in property management while working in a vibrant community setting. The company offers a supportive work environment with opportunities for advancement, learning, and professional development.

Job Requirements

  • High school diploma or general education degree (GED)
  • 3-6 months related training or experience or combination of education and experience
  • valid driver's license and reliable transportation
  • must be able to read, speak and understand English for business purposes
  • must be able to read and write instructions, short correspondence, memos, and service requests and to converse with residents, co-workers, and vendors in a professional manner
  • must also be able to effectively present information and instructions to potential residents and on-site staff in one-on-one and small group settings
  • must be able to successfully complete a pre-employment background investigation including criminal record search, employment verification, and drug screen

Job Qualifications

  • High school diploma or general education degree (GED)
  • 3-6 months related training or experience or combination of education and experience
  • valid driver's license and reliable transportation
  • effective communication skills including reading, writing, and speaking English for business purposes
  • ability to present information and instructions to potential residents and on-site staff in one-on-one and small group settings
  • ability to complete a pre-employment background investigation including criminal record search, employment verification, and drug screen

Job Duties

  • Showing apartments to rental prospects and leasing to qualified applicants
  • selling positive aspects of the property and company through proper telephone, leasing and closing techniques
  • responding to inquiries for property information in an appropriate and timely manner via email and phone
  • knowing and updating competitors' pricing and specials
  • learning all paperwork and reports related to leasing and preparing them when necessary
  • knowing the property's budget and how to properly code expenses for payment
  • calling utility companies to connect and disconnect unit utilities
  • posting money and making daily deposits
  • filing paperwork and service requests
  • checking all model units and common areas daily to ensure cleanliness
  • keeping clubhouse, bathrooms, offices and laundry rooms clean when housekeeper is not available
  • keeping coffee, refreshments, and condiments fresh and stocked
  • ordering any needed office supplies with the approval of the Property Manager
  • keeping computer updated with daily property activity (i.e. incomes, leases, notices)
  • opening and sorting mail
  • assuming daily operations of the property when Property Manager is not available
  • coordinating service requests from residents with property maintenance staff
  • following up on traffic, move-ins, move-outs, and completed service requests
  • completing all job-related tasks assigned by Property Manager or Property Supervisor
  • using creative marketing including social media sites to increase occupancy
  • participating in community activities

Job Criteria

Experience

Entry Level (1-2 years)


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