Leasing Consultant

Portico is a distinguished property management company known for its commitment to providing exceptional living experiences across its portfolio of apartment communities. With a dedication to quality service, innovative property management practices, and a resident-focused approach, Portico stands out as a leader in the multifamily housing industry. The company operates numerous communities nationwide and emphasizes the importance of creating welcoming, safe, and vibrant living environments for residents. Portico's reputation for excellence is built on its ability to blend professional property management with personalized customer service, making it an ideal place for both residents and employees to thrive.

Portico is currently seeking a Leasing Consultant for its Hazelwood apartment community located in Tyler, Texas. This role plays a crucial part in achieving the community’s leasing and occupancy goals. The Leasing Consultant is responsible for delivering outstanding customer service to prospective tenants and current residents, ensuring a seamless leasing process and fostering high resident satisfaction and retention. This position involves converting leads into leases, assisting with daily office operations, and maintaining the professional presentation of the community.

As a Leasing Consultant at Hazelwood, you will be the primary ambassador of the Portico brand, creating positive first impressions and ensuring every interaction reflects the company’s high standards. Your responsibilities will encompass responding promptly to inquiries through various channels, conducting personalized tours, processing rental applications efficiently, and preparing lease documentation with accuracy. You will also follow up with undecided prospects to maximize leasing conversions and maintain thorough and accurate leasing records in the property management system. Compliance with Fair Housing laws and adherence to company policies are imperative in this role.

Beyond leasing activities, you will contribute to marketing initiatives and ensure the leasing office, model units, and tour paths are inviting and well-maintained. The role also includes supporting resident relations through prompt response to requests, processing service orders, and conducting outreach to encourage lease renewals. Administrative duties such as data entry, report preparation, inventory management, and office organization will be part of your daily tasks.

This role requires collaboration with various teams including maintenance staff, corporate associates, vendors, and community partners to ensure a cohesive and efficient operational environment. Successful candidates will bring strong communication, sales, and customer service skills, be detail-oriented, and demonstrate a professional demeanor with a team-oriented attitude. The position may require standing for extended periods, working in pet-friendly environments, and flexibility to work during evenings, weekends, or overtime as needed.

Portico is proud to be an equal opportunity employer and requires a satisfactory drug test and background check as part of the hiring process. If you are looking to join a company that values quality, community, and professional growth, this Leasing Consultant position at Hazelwood, Tyler, TX, offers a rewarding opportunity to advance your career in property management.