
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Rent Discounts
Paid holidays
Vacation Time
Sick Time
short-term disability
long-term disability
Life insurance
401k
Property Performance Bonuses
Safety Bonuses
Job Description
Case is a renowned property management company dedicated to delivering exceptional residential living experiences. Established with a focus on quality, customer service, and innovation, Case manages a diverse portfolio of apartment communities, each designed to provide comfort, convenience, and a welcoming environment for its residents. With a reputation for excellence, Case continually aims to enhance the living standards of its communities through professional management, modern amenities, and active resident engagement. The company’s commitment to growth and employee development has made it a distinguished employer in the real estate and property management sector.
Located in Oklahoma City, Oklahoma, this opportunity is for a Full-time Leasing Consultant role that plays a pivotal part in the daily operations of the property management office. As the first point of contact for prospective residents, the Leasing Consultant's responsibilities revolve around delivering superior customer service, managing leasing activities, and supporting overall property operations. This role is essential in maintaining the property's positive reputation and ensuring a thriving residential environment.
The Leasing Consultant will be responsible for conducting apartment tours for rental prospects, effectively communicating the benefits of the property and company through telephone and in-person interactions, and closing leases with qualified applicants. The role demands adeptness in answering inquiries both via email and phone promptly, while keeping up-to-date with competitors' pricing and specials, contributing to strategic marketing and occupancy goals. Moreover, the Leasing Consultant will handle vital administrative tasks such as rent processing, daily deposits, and filing essential paperwork, requiring attention to accuracy and confidentiality.
This position also involves maintaining the cleanliness and appeal of model units, common areas, and offices, especially when housekeeping staff are unavailable. The Leasing Consultant is expected to ensure the clubhouse, bathrooms, laundry rooms, and office spaces are orderly, as well as managing refreshments to uphold a hospitable environment for visitors and residents alike. Additionally, managing office supplies, updating computer records daily with property actions like leases and incomes, and assisting in the coordination of maintenance service requests are critical components of the job.
The role includes the responsibility of assuming daily operations of the property in the absence of the Property Manager, emphasizing the need for leadership capabilities, multitasking, and problem-solving skills. Creative marketing using social media platforms and participation in community activities is encouraged to increase occupancy and foster a vibrant community atmosphere. This comprehensive role requires a professional who is personable, organized, and proactive, capable of working independently while supporting the overall objectives of the property and company.
Offering competitive pay starting at $15 per hour with additional commissions dependent on experience, this position provides an excellent opportunity for customer service professionals seeking to advance within the property management industry. Full-time employees can also benefit from an attractive package of perks including health insurance, rent discounts, paid holidays, vacation and sick leave, disability coverage, life insurance, 401(k), and performance bonuses. Case promotes a growth-oriented workplace culture that values innovation, determination, and success, making it an ideal environment for individuals aiming to build a rewarding career in property management.
Located in Oklahoma City, Oklahoma, this opportunity is for a Full-time Leasing Consultant role that plays a pivotal part in the daily operations of the property management office. As the first point of contact for prospective residents, the Leasing Consultant's responsibilities revolve around delivering superior customer service, managing leasing activities, and supporting overall property operations. This role is essential in maintaining the property's positive reputation and ensuring a thriving residential environment.
The Leasing Consultant will be responsible for conducting apartment tours for rental prospects, effectively communicating the benefits of the property and company through telephone and in-person interactions, and closing leases with qualified applicants. The role demands adeptness in answering inquiries both via email and phone promptly, while keeping up-to-date with competitors' pricing and specials, contributing to strategic marketing and occupancy goals. Moreover, the Leasing Consultant will handle vital administrative tasks such as rent processing, daily deposits, and filing essential paperwork, requiring attention to accuracy and confidentiality.
This position also involves maintaining the cleanliness and appeal of model units, common areas, and offices, especially when housekeeping staff are unavailable. The Leasing Consultant is expected to ensure the clubhouse, bathrooms, laundry rooms, and office spaces are orderly, as well as managing refreshments to uphold a hospitable environment for visitors and residents alike. Additionally, managing office supplies, updating computer records daily with property actions like leases and incomes, and assisting in the coordination of maintenance service requests are critical components of the job.
The role includes the responsibility of assuming daily operations of the property in the absence of the Property Manager, emphasizing the need for leadership capabilities, multitasking, and problem-solving skills. Creative marketing using social media platforms and participation in community activities is encouraged to increase occupancy and foster a vibrant community atmosphere. This comprehensive role requires a professional who is personable, organized, and proactive, capable of working independently while supporting the overall objectives of the property and company.
Offering competitive pay starting at $15 per hour with additional commissions dependent on experience, this position provides an excellent opportunity for customer service professionals seeking to advance within the property management industry. Full-time employees can also benefit from an attractive package of perks including health insurance, rent discounts, paid holidays, vacation and sick leave, disability coverage, life insurance, 401(k), and performance bonuses. Case promotes a growth-oriented workplace culture that values innovation, determination, and success, making it an ideal environment for individuals aiming to build a rewarding career in property management.
Job Requirements
- High School Diploma or General Education Degree (GED)
- 3-6 months related training/experience or combination of education and experience
- Valid driver’s license and reliable transportation
- Must be able to read, speak and understand English for business purposes
- Must be able to read and write instructions, short correspondence, memos, and service requests and to converse with residents, co-workers, and vendors in a professional manner
- Must also be able to effectively present information and instructions to potential residents and on-site staff in one-on-one and small group settings
- Must be able to successfully complete a pre-employment background investigation including criminal record search, employment verification, and drug screen
Job Qualifications
- High School Diploma or General Education Degree (GED)
- 3-6 months related training/experience or combination of education and experience
- Valid driver’s license and reliable transportation
- Ability to read, speak and understand English for business purposes
- Ability to read and write instructions, short correspondence, memos, and service requests
- Strong interpersonal and professional communication skills
- Ability to effectively present information and instructions to potential residents and on-site staff in one-on-one and small group settings
- Successful completion of a pre-employment background investigation including criminal record search, employment verification, and drug screen
Job Duties
- Showing apartments to rental prospects and leasing to qualified applicants
- Selling positive aspects of the property and company through proper telephone, leasing and closing techniques
- Responding to inquiries for property information in an appropriate and timely manner via email and phone
- Knowing and updating competitors’ pricing/specials
- Learning all paperwork and reports related to leasing and preparing them when necessary
- Knowing the property’s budget and how to properly code expenses for payment
- Calling utility companies to connect and disconnect unit utilities
- Posting money and making daily deposits
- Filing paperwork and service requests
- Checking all model units and common areas daily to ensure cleanliness
- Keeping clubhouse, bathrooms, offices and laundry rooms clean when housekeeper is not available
- Keeping coffee, refreshments, and condiments fresh and stocked
- Ordering any needed office supplies with the approval of the Property Manager
- Keeping computer updated with daily property activity (i.e. incomes, leases, notices)
- Opening and sorting mail
- Assuming daily operations of the property when Property Manager is not available
- Coordinating service requests from residents with property maintenance staff
- Following up on traffic, move-ins, move-outs, and completed service requests
- Completing all job-related tasks assigned by Property Manager or Property Supervisor
- Using creative marketing including social media sites to increase occupancy
- Participating in community activities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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