Leasing Community Intern

South Bend, IN, USA|Onsite

Job Overview

Employment Type

Internship

Compensation

Type:

Hourly

Rate:

Range $15.00 - $18.00

Benefits

Hourly rate compensation

bonus eligibility

Hands-on leasing and customer service experience

Professional training and development

flexible scheduling

Opportunities to participate in community events

Exposure to real estate and property management industry

Job Description

Cardinal is a leading property management company known for its commitment to exceptional customer service and resident satisfaction. Specializing in managing apartment communities, Cardinal emphasizes providing high-quality residential experiences through dedicated and professional team members. The company fosters a culture that values integrity, collaboration, and continuous improvement, often referred to as the Cardinal Culture. Within the organization, team members are encouraged to demonstrate the company's core values, contributing to a supportive and vibrant community environment for residents and staff alike.

The Leasing Community Intern (LCI) position is a temporary, hourly role with bonus eligibility designed to engage college st... Show More

Job Requirements

Able to lift up to 40 lbs
Must have a valid driver's license
Available to be scheduled for work approximately 20 hours per week
Available evenings and weekends
Ability to work in various weather conditions including rain, snow, heat, hail, wind, and sleet
Must successfully pass third party leasing shops and become Cardinal Way of Leasing certified
Must participate in Cardinal Way of Leasing and Cardinal U training
Must maintain accurate lease file documentation and participate in lease file audits
Must demonstrate positive and professional attitude
Must complete lease applications and paperwork accurately

Job Qualifications

High school diploma or equivalent
Must be enrolled in a degree program at an accredited college or university with a minimum of 6 credit hours
Must have completed a minimum of one year at the enrolled accredited college or university
Must maintain a minimum 2.5 cumulative grade point average with GPA verified annually
Must be a current or future leaseholder of the community
Must live on designated community floor as assigned by Community Manager
Ability to embody Cardinal Culture and Core Values every day

Job Duties

Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied
Administrative front desk tasks and duties
Participate in Cardinal Way of Leasing training as required
Warmly greet prospective clients
Answer incoming leasing calls
Determine needs and preferences
Professionally present the community and apartment homes
Utilize feature/benefit selling
Close the sale
Follow up with prospective residents
Complete all lease applications and lease file paperwork
Pass third party leasing shops and become Cardinal Way of Leasing certified
Maintain accurate lease file documentation in accordance with company policy
Participate in lease file audits as assigned by the Community Manager
Be an expert on current market conditions and trends by shopping competition and attending Cardinal trainings
Maintain cleanliness of the tour path to ensure a positive first impression of the community
Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors
Participate in and assist with planning community events
Assist with various additional community projects as assigned by the Community Manager
Participate in Cardinal U training as required
Fulfill on-call responsibilities such as lock-outs and nightly rounds
Work evenings and weekends as scheduled

Job Location

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