
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.30 - $24.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
long-term disability
retirement savings plan
Paid Time Off
Paid holidays
Volunteer time off
Tuition Reimbursement
Profit sharing
Job Description
Holland Partner Group is a renowned real estate company specializing in the development, acquisition, and operation of residential communities across the United States and Canada. With a commitment to quality and exceptional service, Holland Partner Group focuses on creating vibrant, sustainable living environments that foster a strong sense of community. The company is dedicated to maintaining high standards through innovation, community involvement, and an employee-centric culture that supports professional growth and success. Known for its core values of integrity, respect, and collaboration, Holland Partner Group strives to deliver outstanding experiences to its residents and employees alike.
We are currently seeking a skilled and service-oriented Sales Associate to join our dedicated sales team at our Juxt community in Seattle, Washington. This role offers a salary range of $21.30 to $24.00 per hour, plus potential commission and bonus, providing a lucrative opportunity for motivated individuals. The Sales Associate will be responsible for leasing apartment homes to prospective residents while fostering renewals to enhance resident retention. The position requires delivering exceptional customer service in alignment with Holland Partner Group's Core Values and compliance with all applicable landlord-tenant and fair housing laws. As the first point of contact at the property, the Sales Associate creates a welcoming environment and is instrumental in driving the property's income and occupancy rates.
The ideal candidate will possess excellent communication and organizational skills, capable of working efficiently in a mobile leasing environment. Responsibilities include conducting property tours, managing lead follow-ups, processing applications, coordinating move-ins, and maintaining accurate leasing documentation within the property management software system. Additionally, the Sales Associate will collaborate with internal teams such as Maintenance to ensure unit readiness and address resident concerns promptly. Participation in marketing activities, including market surveys and community events, is also essential to promote the community's reputation and support leasing goals.
This role demands a strong customer service orientation, the ability to prioritize multiple tasks, and independent decision-making within set parameters. Candidates are expected to have a thorough knowledge of landlord-tenant and fair housing laws and be proficient in software applications like Microsoft Office and property management systems, with Yardi software experience preferred. The position may require a real estate broker or salesperson license registered to Holland Residential, LLC's broker of record and successful completion of the sales certification process.
Holland Partner Group values its employees and offers a comprehensive benefits package commencing from the first day of the month following the hire date. Benefits include medical, dental, vision insurance, health savings accounts, long-term disability, retirement savings with employer match, paid time off, paid holidays, volunteer time off, tuition reimbursement, and profit-sharing opportunities. The company fosters a supportive work environment with opportunities for community involvement and long-term career development within the real estate industry. Joining Holland Partner Group means becoming part of an organization that not only prioritizes business success but also the growth and well-being of its team members and residents.
We are currently seeking a skilled and service-oriented Sales Associate to join our dedicated sales team at our Juxt community in Seattle, Washington. This role offers a salary range of $21.30 to $24.00 per hour, plus potential commission and bonus, providing a lucrative opportunity for motivated individuals. The Sales Associate will be responsible for leasing apartment homes to prospective residents while fostering renewals to enhance resident retention. The position requires delivering exceptional customer service in alignment with Holland Partner Group's Core Values and compliance with all applicable landlord-tenant and fair housing laws. As the first point of contact at the property, the Sales Associate creates a welcoming environment and is instrumental in driving the property's income and occupancy rates.
The ideal candidate will possess excellent communication and organizational skills, capable of working efficiently in a mobile leasing environment. Responsibilities include conducting property tours, managing lead follow-ups, processing applications, coordinating move-ins, and maintaining accurate leasing documentation within the property management software system. Additionally, the Sales Associate will collaborate with internal teams such as Maintenance to ensure unit readiness and address resident concerns promptly. Participation in marketing activities, including market surveys and community events, is also essential to promote the community's reputation and support leasing goals.
This role demands a strong customer service orientation, the ability to prioritize multiple tasks, and independent decision-making within set parameters. Candidates are expected to have a thorough knowledge of landlord-tenant and fair housing laws and be proficient in software applications like Microsoft Office and property management systems, with Yardi software experience preferred. The position may require a real estate broker or salesperson license registered to Holland Residential, LLC's broker of record and successful completion of the sales certification process.
Holland Partner Group values its employees and offers a comprehensive benefits package commencing from the first day of the month following the hire date. Benefits include medical, dental, vision insurance, health savings accounts, long-term disability, retirement savings with employer match, paid time off, paid holidays, volunteer time off, tuition reimbursement, and profit-sharing opportunities. The company fosters a supportive work environment with opportunities for community involvement and long-term career development within the real estate industry. Joining Holland Partner Group means becoming part of an organization that not only prioritizes business success but also the growth and well-being of its team members and residents.
Job Requirements
- High school diploma or equivalent
- One to two years of customer service and/or sales experience required
- Retail experience preferred
- Thorough knowledge of landlord tenant and fair housing laws
- Ability to work in a mobile leasing environment
- Skilled in Microsoft Word, Excel and Outlook
- Yardi software preferred
- Basic office organizational skills
- Ability to understand and clearly explain legal and lease documents
- Ability to work well with people and develop a positive rapport
- Strong diplomacy skills
- Strong verbal and written communication skills
- Ability to accurately perform basic to intermediate mathematical functions
- Independent decision making ability within set parameters
- Ability to prioritize and accurately perform multiple tasks concurrently
- Strong customer service orientation
- Position requires ability to work any of the seven days of the week, 52 weeks of the year
- Real estate broker or salesperson license registered to Holland Residential, LLC's broker of record may be required
- Successful completion of the sales certification process
- Ability to lift or move up to 20 pounds
- Hearing and visual ability to observe and detect signs of emergency situations
- Fluency in English both verbally and non-verbally
Job Qualifications
- High school diploma or equivalent
- One to two years of customer service and/or sales experience
- Retail experience preferred
- Thorough knowledge of landlord tenant and fair housing laws
- Excellent communication and organizational skills
- Skilled in Microsoft Word, Excel and Outlook
- Ability to understand and clearly explain legal and lease documents
- Strong verbal and written communication skills
- Ability to accurately perform basic to intermediate mathematical functions
- Independent decision making ability within set parameters
- Ability to prioritize and accurately perform multiple tasks concurrently
- Strong customer service orientation
- Ability to work well with people and develop a positive rapport
- Strong diplomacy skills
Job Duties
- Act as the first point of contact at the property, providing an exceptional customer experience to all
- Responsible for leasing apartment homes while following the Point of Sale Process including the tour, lead follow-up, application, lease file and move-in coordination in compliance with applicable laws, company expectations and procedures
- Act as a liaison for Residents and management, ensuring excellent communication, and maintaining documentation of all interactions and follow-up regarding Resident concerns
- Maintain accurate knowledge of all information regarding the lease document, community, amenities, condition of all vacant units, models and common areas
- Work with the Sales Team to increase property income, resident retention, and lease renewals, as well as encouraging sales on other income opportunities, through the Point of Sale Renewal program
- Collect security deposits, rents and all other funds associated with leasing and document each transaction properly in the community’s management software system
- Maintain accurate documentation and follow up on all leasing activity including, but not limited to, phone calls, guest visits, new leases and lease renewals
- enter all activity into property management software daily
- Maintain communication with the Sales and Maintenance Teams regarding the status of units, work orders, etc.
- Promote positive online reviews to support reputation management goals
- Maintain confidentiality of sensitive documents and information
- Regularly inspect the customer journey path (including online advertising) to ensure information accuracy and property cleanliness
- Participate in Market Surveys, Quarterly Competitive Market Assessments and Outreach Marketing activities to support the success of the property
- Organize, attend and monitor various community recreational and social activities
- Maintain a positive relationship with all Sales and Maintenance staff to ensure excellent inside customer service, teamwork, and accountability
- Represent the community and Holland Partner Group in a professional manner at all times
- Conform to company apparel standards and set a positive example for all Associates
- Perform all other duties as directed and assist the overall team effort in any way possible
Job Criteria
Experience
No experience required
Job Location
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