Cardinal Group logo

Leasing & Marketing Team Leader

Denver, CO, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.00 - $26.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
Pet insurance
401(k) retirement plan
Student Loan Assistance
licensing and continuing education reimbursement
Parental leave
housing allowances or gifts

Job Description

The hiring company is a reputable property management organization specializing in community living and apartment rentals. Known for its commitment to high standards and exceptional resident services, this company operates in various markets, offering residential living spaces that focus on quality, comfort, and community engagement. The company culture embraces core values that promote respect, integrity, and continuous improvement, fostering a work environment where employees can thrive and contribute meaningfully to the community they serve.

The position available is for a Leasing & Marketing Team Leader, which is a full-time, non-exempt role essential to the operational success of the property. This role offers a competitive salary range between $24 and $26 per hour, along with bonus potential, aligned with Colorado labor regulations. Additionally, employees are eligible for a comprehensive benefits plan that includes health, vision, dental, and pet insurance, as well as access to a 401(k) retirement plan. Other benefits, such as student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts, further demonstrate the company’s dedication to employee well-being and professional growth.

The Leasing & Marketing Team Leader plays a pivotal role in supporting the Community Manager by focusing specifically on leasing activities, marketing strategies, and resident relations. The leader is responsible for maintaining high occupancy rates by proactively engaging in resident retention, leasing current apartment availability, and pre-leasing future units. This role demands a professional who is adept at providing excellent customer service, demonstrating strong communication skills, and managing various leasing functions efficiently. Key responsibilities include greeting prospective clients warmly, qualifying their needs, presenting the property and apartment homes effectively, and closing leases successfully. This position also involves managing phone inquiries, completing lease applications, verifying applicant information, maintaining accurate client records, and updating reports related to vacancies and resident notices.

Moreover, the Leasing & Marketing Team Leader acts as a community concierge, assisting residents with daily tasks and ensuring the overall upkeep and curb appeal of the property’s tour route. Participation in ongoing training programs such as Cardinal U is also a requirement, ensuring the leader remains well-versed in company policies, culture, and best practices. This role requires availability to work evenings and weekends to accommodate resident needs and prospective client schedules.

Working as a Leasing & Marketing Team Leader offers a dynamic and fast-paced environment where energy and dedication to resident satisfaction are critical. The company provides reasonable accommodations to individuals with disabilities, promoting inclusivity and equal opportunity. Physical demands include standing, walking, reaching, climbing, and occasional lifting of items up to 20 pounds, as well as the ability to work outdoors under various weather conditions. This position may occasionally require travel to support other properties or attend training sessions.

Overall, the Leasing & Marketing Team Leader position is an excellent opportunity for individuals seeking to advance their career in property management and leasing within a supportive and benefits-rich environment. The company’s commitment to employee development and strong community orientation makes this role attractive for professionals who value service excellence and community engagement.

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of customer service and sales experience
  • Strong communication skills
  • Basic computer skills including typing and writing
  • Ability to work evenings and weekends
  • Ability to embody company culture and core values
  • Ability to assist residents and manage leasing tasks

Job Qualifications

  • 1-2 years of customer service and sales experience
  • Strong communication skills
  • High-energy and enjoys a fast pace environment
  • Enjoy and take pride in providing excellent service
  • Excellent customer service skills warm, friendly and helpful in person and on the phone
  • Basic computer skills: typing and writing ability for correspondence, memos, etc
  • High school diploma or equivalent
  • Available to work evenings and weekends
  • Ability to embody the Cardinal culture and Cardinal core values every day

Job Duties

  • Utilize company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up
  • Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal company team member or a vendor
  • Complete all lease applications and participate in the verification of applications, notify prospective clients of results
  • Maintain accurate client records in accordance with company policy, update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis
  • Maintain and perform upkeep of the tour route to ensure curb side appeal
  • Assist residents with day to day tasks, as a part of the community's concierge program
  • Participate in Cardinal U training as required

Job Criteria

Experience

Mid Level (3-7 years)


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