Leasing & Marketing Assistant - The Mark Athens

Athens, GA, USA|

Job Overview

Compensation

Hourly

Range $16.50 - $22.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible schedule

Job Description

Landmark Properties is a prominent leader in the real estate industry, specializing in the development, acquisition, and management of residential communities across the United States. Known for its commitment to quality living environments, Landmark Properties focuses on creating vibrant, community-oriented neighborhoods that cater to a diverse group of residents including students, professionals, and families. With a strong reputation for excellence, Landmark Properties continuously innovates its services and property offerings to enhance resident satisfaction and engagement. The company prides itself on its inclusive workplace culture, promoting diversity and equal opportunity among its employees. As a forward-thinking organization, Landmark Properties invests heavily in its team by providing opportunities for professional growth and encouraging a cooperative and supportive work environment. \n\nThe Leasing & Marketing Assistant plays a vital role in supporting the community's leasing efforts by assisting the Community Manager and leading Community Ambassadors in promoting and maintaining high occupancy levels. This is an entry- to mid-level position reporting directly to the Community Manager, focused on building relationships with prospective residents, assisting in event planning and execution, and ensuring that community marketing initiatives run smoothly to attract new residents. The Leasing & Marketing Assistant is responsible for daily operational tasks such as maintaining tour routes, monitoring model units, and enhancing property curb appeal. The role also includes managing data related to leasing activities, contributing to social media campaigns, organizing resident and marketing events, as well as participating in on-campus housing fairs. Beyond marketing and leasing, this position requires handling general administrative duties that ensure confidentiality, time management, and adherence to company policies. The assistant supports financial management tasks, including rent collection assistance and budget compliance for marketing activities. Personnel management involves co-facilitating training sessions and evaluating ambassador performance to maintain a productive leasing team. Customer service excellence is paramount, requiring the assistant to build community rapport, resolve conflicts, and communicate effectively with residents, parents, and university staff. The position also entails risk control responsibilities such as documenting lease violations and safety concerns. The work environment is moderate in noise level and physical demands include standing, walking, sitting, and occasional travel. This role offers a dynamic and engaging work experience for individuals passionate about community building and real estate leasing. Landmark Properties provides a supportive work culture where employees can thrive and contribute meaningfully to the company’s continued success.

Job Requirements

High school diploma or equivalent
Previous experience in leasing, marketing, or customer service preferred
Ability to work flexible hours including evenings and weekends
Strong interpersonal and communication skills
Ability to stand and walk for extended periods
Must be able to handle multiple tasks simultaneously
Reliable transportation for potential travel
Proficiency with computers and basic office software
Willingness to participate in community events and outreach
Ability to maintain confidentiality and adhere to company policies

Job Qualifications

High school diploma or equivalent
Previous experience in leasing, marketing, or customer service preferred
Strong communication and interpersonal skills
Ability to manage multiple tasks effectively
Knowledge of social media platforms and marketing strategies
Basic understanding of lease agreements and property management
Ability to work independently and as part of a team
Proficiency in Microsoft Office and data tracking software
Critical thinking and problem-solving skills
Ability to maintain confidentiality and professionalism

Job Duties

Monitor and maintain model and tour route on a daily basis
Assist with the maintenance of property curb appeal
Assist in tracking and reporting of leasing data, metrics and goals
Assist in developing and executing methods to retain residents and gain new ones
Create and maintain relationships with vendors
Organize and manage monthly resident events
Organize and manage monthly marketing events
Prepare for and execute housing fairs and other on campus events
Assist with social media campaigns to maintain a social media presence
Ensure follow up activities take place for all prospective residents
Report on time to your shift
Ensure confidentiality of client, resident, and company information
Understand and adhere to the Landmark Properties policies and procedures
Maintain a clean and professional work environment
Assist in roommate placement and matching
Understand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative information
Participate in all move-in related activities
Manage time efficiently and effectively
Assist in maximizing revenue and occupancy
Assists in collecting rents, security deposits, and other income as requested
Operates marketing activities within the confines of the marketing budget, deviating only with prior approval
Provide documentation/receipts for all company purchases
Co-Facilitate annual Leasing Training
Assist in tracking Leasing Ambassador performance through lease audits
Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
Develop a sense of community among the prospective residents and staff
Maintain active and effective communication with prospective residents, parents, and university personnel
Represent the community and Landmark Properties in a professional manner
Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities
Assist future residents in mediation conflicts, both proactively and reactively
Assist in keeping the community clean by surveying common areas regularly and reporting any concerns and/or helping to clean up when necessary
Document and address behaviors of residents that violate the law or the community lease agreement
Identify and report safety and security risks to the Community Manager