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Lead Valet/Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Weekend Shifts
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Benefits

Leadership role within a high-end hospitality environment
Opportunity for advancement within United Valet Service
Consistent schedule and team-oriented work environment

Job Description

United Valet Service is a respected company specializing in premium valet solutions for various high-end hospitality venues including restaurants, hotels, and event spaces. Renowned for providing exceptional customer service and operational excellence, United Valet Service prides itself on ensuring a seamless and professional experience for guests from arrival to departure. With a strong commitment to quality and a focus on safety, the company employs skilled professionals who embody professionalism, efficiency, and attention to detail. The company's reputation for delivering excellent valet service has made it a preferred partner for top establishments seeking to enhance their customer experience through reliable and... Show More

Job Requirements

  • Minimum 3 years of valet experience required
  • Prior leadership or supervisory experience preferred
  • Must be able to drive automatic and manual transmission vehicles
  • Strong operational awareness and ability to manage high-volume service
  • Professional, composed, and decisive under pressure
  • Excellent communication and team leadership skills
  • Valid driver’s license with a clean driving record
  • Ability to work evenings, weekends, and holidays
  • Ability to stand, walk, and work outdoors for extended periods

Job Qualifications

  • Minimum 3 years of valet experience
  • Prior leadership or supervisory experience preferred
  • Ability to drive automatic and manual transmission vehicles
  • Strong operational awareness
  • Professional, composed, and decisive under pressure
  • Excellent communication and team leadership skills
  • Valid driver’s license with a clean driving record

Job Duties

  • Lead and direct valet team during each shift to ensure smooth and efficient operations
  • Set the tone for guest experience by modeling proper greeting, urgency, and professionalism
  • Manage traffic flow, staging, and vehicle retrieval to minimize wait times
  • Monitor team performance, including appearance, phone usage, and service standards
  • Ensure proper key control, ticket handling, and vehicle tracking at all times
  • Address guest concerns or service issues on the spot and escalate when necessary
  • Train new valet drivers on procedures, safety, and hospitality expectations
  • Communicate with restaurant management and United Valet Service leadership as needed
  • Ensure the valet stand and surrounding areas are clean, organized, and presentable

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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