Lead Valet Parking Supervisor | Full-Time | Centennial Yards

Oak View Group (OVG) is a leading global company specializing in premium live entertainment infrastructure and services. Established in 2015, OVG has built a strong reputation by providing comprehensive solutions that encompass venue development, management, hospitality, and sponsorship sales. The company boasts a portfolio of seven world-class owned venues and serves an impressive client roster that includes iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This extensive network allows OVG to influence and elevate the live entertainment industry on a global scale, providing unmatched experiences to millions of guests each year.

As a dynamic and forward-thinking organization, OVG is not only committed to delivering exceptional entertainment experiences but also prioritizes diversity, equity, and inclusion within its workforce. The company believes that a varied and inclusive team enhances creativity, improves service quality, and drives excellence. This commitment is deeply embedded in the corporate culture, ensuring that every employee is valued and empowered to contribute to the company's success.

The role of Lead Valet Parking Supervisor is an essential part of OVG’s venue operations team, offering an exciting opportunity for individuals passionate about customer service and operational excellence. This position entails the leadership and supervision of valet staff to ensure smooth, safe, and efficient valet parking operations at OVG’s premier venues. The Lead Valet Parking Supervisor works closely with the Valet Parking Manager to observe and implement day-to-day operational procedures, ensuring compliance with company standards and guest satisfaction.

Responsibilities for this role include overseeing the valet parking area, conducting multiple inspections of garages and parking lots throughout the day, and coordinating safe and efficient traffic flow during events. The Lead Valet Parking Supervisor serves as the primary field contact for the Valet Manager, providing valuable feedback and assisting in the continuous improvement of parking and transportation operations. The role also involves inventory management of traffic materials and supplies, ensuring operational readiness at all times.

This position is designed for a proactive individual capable of managing multiple tasks in a fast-paced environment, especially during high-profile events. The Lead Valet Parking Supervisor will assist the Manager in handling guest inquiries and resolving complaints with professionalism and care. In addition, the role requires the supervision of onsite valet supervisors, ensuring they adhere to operational checklists and safety regulations.

The job offers an hourly wage of $22.00 and is a full-time role that comes with a comprehensive benefits package. Benefits include health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off comprising vacation, sick days, and 11 holidays annually. The position requires flexibility to work extended hours, including mornings, nights, weekends, holidays, and on-call status when necessary.

Joining Oak View Group means being part of a passionate and supportive team dedicated to making a difference in the live entertainment and sports industry. The company values innovation, teamwork, and excellence, making it an ideal workplace for candidates seeking career growth within a vibrant and diverse environment. OVG is an equal opportunity employer and is committed to maintaining an inclusive workplace free from discrimination based on any legally protected status.