Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Benefits
occasional travel for training and company functions
Multiple medical plans
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401(k) with Company Match
Job Description
FirstService Residential is a leading property management company specializing in overseeing luxury residential communities and delivering exceptional service experiences to residents and guests. Known for their commitment to excellence and attention to detail, FirstService Residential operates across a wide range of residential properties, including high-end condominiums, apartment complexes, and gated communities. Their goal is to provide residents with an unparalleled living environment where comfort, security, and classy living intertwine seamlessly. As part of a large and well-established organization, employees benefit from a supportive, professional atmosphere focused on both personal and career growth. The company values integrity, professionalism, and proactive customer... Show More
Job Requirements
- Must have a valid drivers license
- High school diploma or equivalency
- Two to three years of industry experience preferred
- Excellent verbal and written communication skills
- Strong organizational skills
- Ability to work independently
- Friendly and courteous demeanor
- Ability to operate manual and automatic transmission vehicles
- Capability to work outdoors in varied weather conditions
- Ability to multitask under pressure
- Strong customer service skills
- Proficiency with Microsoft Office
Job Qualifications
- Must have a valid drivers license
- High school diploma or equivalency required
- Two to three years of industry experience preferred
- Must possess excellent verbal and written communication skills
- Must possess strong organization skills with the ability to manage multiple competing priorities while remaining composed and professional
- Must be friendly, courteous, service-oriented, and enjoy working with a variety of people while maintaining professional distance from residents and guests
- Must be able to work independently with minimal supervision
- Proficient in Microsoft Office
- Excellent communication skills
- Strong working knowledge of customer service principles and practices
- Ability to perform with minimum supervision and make decisions independently
- Ability to multi-task, effectively prioritize workload, meet deadlines
- Must be a team player
- Must possess strong analytical skills
- Detail-oriented with multiple tasks and information organization
Job Duties
- Parks and retrieves resident and guest vehicles from specified areas in a safe and efficient manner
- Capable of operating both automatic and manual transmission vehicles
- Provides claim check and instructs residents and/or guests on how to reclaim vehicle
- Demonstrates superior customer service at all times and a genuine desire to serve
- Warmly greets and directs residents and guests arriving to or departing from the property
- Provides prompt and knowledgeable service to all residents and guests
- Able to work in an environment exposed to varying weather conditions for long periods
- Maintains daily logs, incident reports, records and forms
- Provides accurate and timely documentation of incidents reports, activity logs and status including claim checks, vehicle damage, statements, and conditions requiring attention and/or repair
- Adheres to all front desk procedures including completing Daily Activity Reports and responding to emergency situations
- Willing and able to walk resident dog upon request and clean up after the pet when needed
- Adheres to FirstService Residential's standards for resident and guest services
Job Location
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