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Towne Park logo

Lead Valet Driver - Cleveland Clinic

Parma, OH, USA|Travel, Onsite

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests across various locations. With a core mission to deliver smiles by providing compassionate and attentive service, Towne Park is committed to making a meaningful impact on everyone they serve. Their focus lies not only in service excellence but also in cultivating a workplace where employees feel valued and empowered to contribute positively to guests' experiences. Towne Park operates in diverse environments such as hospitals, hotels, and event venues, bringing a consistent standard of care and hospitality. The company emphasizes teamwork,... Show More

Job Requirements

  • High school diploma or GED
  • Minimum 6 months related experience or equivalent combination of education and experience
  • Must be at least 18 years of age
  • Ability to pass a criminal background check, motor vehicle record check and drug test
  • Valid driver's license and clean driving record
  • Completion of wheelchair safety training
  • Ability to drive manual transmission
  • Proficient in English reading, writing and speaking
  • Strong communication and presentation skills
  • Basic math skills including adding, subtracting, multiplying and dividing
  • Ability to understand time and rate systems
  • Must be physically able to perform job duties including lifting up to 100 pounds
  • Availability to work the specified shift schedules including weekends

Job Qualifications

  • High school diploma or GED
  • Must be at least 18 years old
  • Ability to pass criminal background, motor vehicle record and drug screening
  • Completion of Wheelchair Safety Training course
  • Six months related experience or equivalent education and experience
  • Valid driver's license with a clean driving record
  • Ability to drive manual transmission
  • Proficient in reading, writing and speaking Standard English
  • Ability to comprehend instructions and write simple correspondence
  • Strong communication and presentation skills
  • Basic mathematical skills including operations with money and time systems
  • Ability to understand and apply rates and times effectively

Job Duties

  • Maintain a pleasant, friendly and professional demeanor with guests, staff and coworkers
  • Greet guests within 30 seconds to create favorable impressions
  • Open vehicle and hotel doors for guests and explain parking and retrieval procedures
  • Park and retrieve vehicles cautiously while managing guest complaints
  • Use proper phone etiquette and assist guests with directions, reservations and inquiries
  • Lead the team in delivering high levels of guest service and assign roles as directed
  • Issue and collect vehicle claim checks, complete ticket information accurately
  • Ensure no 'lift' services are provided, check and clean wheelchairs, maintain guest confidentiality
  • Assist with building work schedules, notify coworkers of schedule changes, handle shift reports and reconcile revenue

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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