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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $17.50
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a dedicated hospitality services company renowned for its commitment to creating exceptional experiences for guests, patients, visitors, and clients across various locations. Known for delivering compassionate service and memorable interactions, Towne Park emphasizes the value of its team members in making a positive impact through daily work. Operating primarily in the hospitality sector, Towne Park focuses on providing services that not only meet but exceed customer expectations by fostering a welcoming and friendly environment. The company takes pride in its thoughtful approach to hospitality where every role, no matter how small, contributes to brightening someone’s day and... Show More
Job Requirements
- High school diploma or GED
- Minimum age of 18
- Ability to pass criminal background check, MVR and drug screening
- Completion of company-provided Wheelchair Safety Training
- Six months of related experience or equivalent education and training
- Valid driver’s license with clean driving record
- Ability to drive manual transmission
- Proficient in English language skills including speaking, reading and writing
- Capable of understanding and following written, oral and diagram instructions
- Basic mathematical competence with American currency
- Ability to work under established guidelines and operational instructions
- Physical capability to perform duties including lifting up to 100 pounds
- Willingness to work outdoors in varying weather conditions
- Availability to work Monday through Sunday schedule
- Ability to travel up to 5 percent
- Commitment to guest confidentiality and HIPAA compliance
Job Qualifications
- High school diploma or general education degree (GED)
- Must be at least 18 years of age
- Must be able to pass criminal background, motor vehicle record and drug screening
- Completion of Wheelchair Safety Training course provided by Towne Park
- Six months related experience or equivalent combination of education and experience
- Valid driver’s license with clean driving record
- Ability to drive manual transmission
- Proficiency in speaking, reading and writing Standard English
- Ability to comprehend and produce simple correspondence
- Effective presentation skills in one-on-one and small group settings
- Ability to apply reasoning to follow instructions
- Basic mathematical skills including addition, subtraction, multiplication and division
- Understanding of 24 hour and military time systems and applicable rate calculations
Job Duties
- Maintain a pleasant, friendly and professional demeanor with guests, client staff and coworkers
- Acknowledge and greet guests promptly to create favorable impressions
- Participate effectively in delivering aggressive hospitality
- Open vehicle and hotel doors for guests
- Check in guests and explain parking and retrieval procedures
- Park and retrieve vehicles cautiously
- Handle guest complaints and difficult situations with composure
- Use proper phone etiquette
- Conduct room presentations and provide bell service assistance
- Assist guests with directions, taxis, reservations and inquiries
- Maintain detailed knowledge of client facility and local area
- Promote teamwork and lead in delivering high guest service
- Assign roles to coworkers and adjust staffing as directed
- Issue and collect vehicle claim checks accurately
- Secure keys appropriately
- Ensure safe and proper use of wheelchairs
- Protect guest confidentiality and maintain security of customer information
- Assist in building work schedules and notifying associates of changes
- Identify and collect vehicle revenue
- Complete cash and shift reports accurately
- Reconcile revenue and ticket information at shift end
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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