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Lead Valet Attendant - $22/HR + TIPS!! - Turnberry Ocean Colony
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $22.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality service company specializing in providing premium parking and valet services to hotels, resorts, and other venues. Renowned for their commitment to exceptional customer experience and efficient operational management, Towne Park employs knowledgeable and dedicated staff who contribute to seamless guest interactions. The company values professionalism, safety, and teamwork, providing a supportive atmosphere for its employees to thrive while delivering outstanding service to guests.
The Guest Service Captain plays a pivotal role in orchestrating the overall service experience for hotel guests, working closely with team members to uphold and exceed the site’s service standards.... Show More
The Guest Service Captain plays a pivotal role in orchestrating the overall service experience for hotel guests, working closely with team members to uphold and exceed the site’s service standards.... Show More
Job Requirements
- Must be at least 18 years of age
- Must pass criminal background, motor vehicle record (MVR) and drug screenings
- Must complete Wheelchair Safety Training course provided by Towne Park
- Ability to talk, hear, sit or stand for extended periods and move with agility such as running, walking, climbing stairs
- Ability to lift up to 100 pounds occasionally and maintain physical stamina for outdoor work
- Must maintain a clean driving record
- Must be able to drive manual transmission vehicles
- Ability to work outdoors in all weather conditions
- Willingness to travel up to 5 percent of work time
Job Qualifications
- High school diploma or general education degree (GED)
- Six months related experience and/or training or equivalent combination of education and experience
- Must have and maintain a valid driver’s license and clean driving record
- Must be able to drive manual transmission vehicles
- Must be able to speak, read and write Standard English language
- Must be able to effectively present information in one-on-one and small group situations
- Must be able to apply reasoning to carry out instructions provided in various formats
- Must be able to perform basic mathematical operations using American money and understand 24 hour time systems
Job Duties
- Maintain a pleasant, friendly and professional demeanor with guests, client staff members and coworkers
- Acknowledge and greet guests promptly to create favorable impressions
- Open vehicle and hotel doors for guests and assist with vehicle parking and retrieval
- Use proper phone etiquette and assist guests with directions, taxis, reservations and inquiries
- Lead work group in delivering high levels of guest service and appoint associates to routine roles
- Issue and collect vehicle claim checks, complete damage surveys and secure vehicle keys
- Ensure staff follow safety protocols, especially regarding wheelchair assistance and guest confidentiality
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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