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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $21.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Employee assistance program
Career development opportunities
Job Description
Kimpton Hotels & Restaurants is a pioneering boutique hospitality company known for its heartfelt, human-centered approach to service. Founded in 1981 in San Francisco by Bill Kimpton, the company has always rebelled against the impersonal and generic hospitality standards that make guests feel disconnected. Instead, Kimpton set out to create an environment where genuine connections flourish between guests, coworkers, owners, and the community. This ethos of heartfelt hospitality and meaningful human connection remains at the core of the company today. Kimpton Hotels & Restaurants prides itself on fostering a lively, rebellious, and genuinely inclusive culture where employees are encouraged to... Show More
Job Requirements
- A valid state driver's license with a good driving record
- Minimum of 1 year supervisory or management experience in hospitality or related field
- High school diploma or equivalent preferred
- Ability to communicate effectively and maintain professionalism
- Willingness to work flexible hours, including evenings and weekends
- Strong organizational skills
- Ability to handle emergency situations calmly and efficiently
Job Qualifications
- High school diploma or equivalent preferred
- 1 plus years experience in supervisory or management role in hospitality or related field
- Strong communication and interpersonal skills
- Ability to lead and develop a team
- Proficiency in handling cash and credit card payments
- Knowledge of parking policies and safety regulations
- Experience in guest service and hospitality standards
Job Duties
- Provide parking services to guests using care and caution in parking cars
- Use the five hospitality standards including eye contact, smile, speaking first, polite conversation, and using guest's surname
- Answer all telephone calls within three rings in a friendly, efficient manner
- Ensure all overnight and daily parking guests receive time stamped parking tickets
- Provide guests with maps, directions, and explanations of parking policies and charges
- Advise guests of any car problems such as sticky brakes to ensure safety
- Wash, wax, and clean cars at guest requests
- Park and service needs of monthly patrons and employees
- Accept cash and credit card payments from same-day patrons
- Report to front desk all guests parked in garage at end of PM shift
- Keep garage neat, tidy, and prevent unauthorized access
- Assist in emergency situations by keeping driveway clear for emergency vehicles
- Prepare weekly work schedule for garage attendants following budgetary guidelines
- Recruit, interview, select, and train new garage attendants
- Develop attendants' job skills and ensure policy adherence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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