Lead Valet

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. As a leading company in the industry, ABM is committed to creating cleaner, healthier, and more sustainable environments. The company offers a comprehensive range of essential services and innovative performance solutions that enhance the spaces and places that are critical to daily life. ABM's extensive portfolio includes janitorial services, engineering, parking management, electrical and lighting solutions, energy and electric vehicle charging infrastructure, HVAC and mechanical services, landscaping and turf management, and mission-critical solutions. Serving a diverse array of industries such as commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, and entertainment venues, ABM prides itself on its ability to meet complex facility needs with excellence. Founded in 1909, ABM currently serves over 20,000 clients worldwide, generating annualized revenues approaching $8 billion and employing more than 100,000 team members across 350+ offices in the United States, United Kingdom, Republic of Ireland, and various international locations.

The Lead Valet position at ABM represents a crucial supervisory role within its parking management division. This role is designed for a reliable, experienced individual who will oversee the valet operations at an assigned location, ensuring all activities align with company policies and procedures. The Lead Valet is responsible for coordinating daily operations by delegating assignments and providing clear guidance to team members. Acting as the primary supervisor in the absence of the Manager, the Lead Valet maintains a safe and efficient workflow. The position offers a competitive hourly wage of $26.00, recognizing that the final offer will depend on the candidate's experience, skills, geographic location, and alignment with current market data.

Typical work hours for this role are Monday through Friday from 9 AM to 6 PM, providing a structured schedule that supports work-life balance. This role demands strong leadership skills, excellent communication abilities, and a hands-on approach to monitoring and managing the valet team. The Lead Valet plays a pivotal role in maintaining open, effective communication between field employees and management, routinely monitoring and documenting client interactions to ensure high-quality service delivery. Duties also include assisting with the preparation of daily and weekly work schedules, managing keys and access cards, overseeing traffic flow to optimize guest experiences, training new hires in accordance with onboarding procedures, and handling all aspects of payment receipt and revenue reconciliation.

As a Lead Valet at ABM, you will be expected to work outdoors in various weather conditions for extended periods, demonstrating professionalism, safety, and customer service excellence at all times. The role requires operation of both standard and automatic transmission vehicles, custody of vehicle keys, and prompt resolution of parking issues such as illegal parking or extended wait times. ABM values teamwork, safety, and service quality, making this position integral to delivering top-notch valet services at the properties it manages.

ABM offers a comprehensive benefits package designed to meet the diverse needs of its employees. The company also prides itself on being an equal opportunity employer committed to diversity and inclusion. ABM supports veterans and individuals with disabilities and encourages all qualified applicants to apply. This position provides an excellent career opportunity within a global leader in facility services committed to environmental sustainability and operational excellence.