Lead Steward - Hilton Minneapolis

Hilton is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across a broad portfolio of world-class hotel brands. With a legacy of welcoming over 3 billion guests worldwide, Hilton's mission is to fill the earth with the light and warmth of hospitality. The company has earned multiple accolades including recognition on the World's Best Workplaces list by Great Place to Work and Fortune, highlighting its award-winning workplace culture and dedication to employee wellbeing. Hilton places a high priority on fostering an inclusive, supportive, and dynamic work environment where team members can thrive and develop their careers. Joining Hilton means becoming part of a global family that values integrity, leadership, teamwork, ownership, and a strong focus on the present to make a meaningful impact.

The role of Utility Steward at Hilton is crucial in ensuring seamless and memorable guest experiences by maintaining impeccable cleanliness and organization within kitchen and dining areas. This position goes beyond simply keeping serviceware spotless; it embodies the spirit of hospitality through diligent service and attentiveness to the details that enhance every guest's stay. The Utility Steward is responsible for cleaning chinaware, silverware, and cooking utensils, as well as scrubbing pots and pans and burnishing silver to the highest standards. Maintaining kitchen cleanliness through mopping and trash removal is essential, as is monitoring and replenishing stock levels to ensure all supplies and equipment are readily available.

Additionally, the Utility Steward supports event delivery by preparing and setting up serviceware for banquets and functions, contributing to the success of special occasions hosted by Hilton. Leadership skills are cultivated through mentoring and training new team members, helping to build a high-performance team that shares Hilton's values. Compliance with health, safety, sanitation, and alcohol awareness regulations is a critical aspect of the role, ensuring a safe and well-regulated environment for guests and staff alike.

Hilton values core qualities such as a passion for hospitality, integrity, leadership, teamwork, ownership, and urgency—all of which are embodied by the Utility Steward. The company invests significantly in the wellbeing of its team members, offering extensive benefits that support personal and professional growth. These include incredible travel perks with deeply discounted stays, an employee stock purchase plan, paid parental leave, personalized caregiving support, mental health resources, generous paid time off, comprehensive health and welfare benefits, and retirement savings plans.

Working at Hilton means not only fulfilling a job but embarking on a meaningful career journey with unparalleled support and opportunities. Whether you are starting out or looking to advance, Hilton provides an environment where you can spread the warmth of hospitality every day while enjoying a rewarding and secure future.