Lead Steward

San Manuel is a well-established company recognized as one of the largest private employers in the Inland Empire. Operating predominantly in the Casino and Resort industry, San Manuel embodies a commitment to its employees' growth, wellbeing, and future. The company operates in a dynamic, fast-paced environment where maintaining high operational standards and service excellence is paramount. San Manuel delivers a diverse gaming and hospitality experience, providing an energetic, vibrant workplace supported by a culture that values teamwork, integrity, respect, and customer service.

The Lead Steward role at San Manuel is a pivotal position within the stewarding operations team. Reporting directly to the Supervisor Steward, the Lead Steward is entrusted with the responsibility of assisting in maintaining exemplary cleanliness and organization standards across the kitchen, service pantry, and the essential dining implements including silverware, china, and glassware. This position is integral in upholding the stewarding team’s best-in-class culture and driving the strategic goals, priorities, and values of San Manuel's Enterprise through dedicated leadership and operational excellence.

The Lead Steward’s core responsibilities involve supervising and guiding Utility Workers, ensuring thorough cleaning and sanitation of kitchen equipment, and promoting safety and health regulations compliance. The individual will manage workstations and delegate tasks effectively, ensuring high standards of cleanliness and preparedness at all times. Additionally, the Lead Steward will be actively involved in training team members on chemical usage and proper food handling techniques to maintain health and safety standards.

This role demands an individual with excellent organizational skills, the ability to maintain a calm, effective presence during high-demand periods, and strong communication skills to interact efficiently with team members and guests. The Lead Steward will also be responsible for inventory management, ordering supplies as needed, and assisting in special projects, showcasing flexibility and commitment to supporting department operations fully.

San Manuel values employees who exhibit proficiency in Microsoft Office applications such as Outlook and Word, the ability to perform basic mathematical operations, and effective English communication skills both written and verbal. The company emphasizes a neat, professional appearance and adherence to all health and safety regulations, including possession of a Food Handler’s Card and, where applicable, gaming licenses issued by the San Manuel Tribal Gaming Commission.

Physically, the Lead Steward must be able to perform tasks that require lifting up to 40 pounds, navigating a fast-paced environment, and enduring long periods of standing and walking. Attention to detail and the ability to maintain cleanliness in accordance with industry standards and guidelines is critical. The role offers an exciting opportunity to grow within a renowned hospitality environment that promotes career advancement and values its workforce.

This position typically requires shift flexibility including evenings, weekends, and holidays, reflecting the operational needs of a vibrant casino and resort setting. Joining San Manuel means becoming part of a company that deeply cares about its employees and their future, fostering a supportive work environment where dedicated team members collaboratively strive for excellence and guest satisfaction.