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MOD Pizza logo

Lead Shift Supervisor

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $19.28
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Paid vacation
401(k) retirement plan
Free pizza
Free salad
Free beverages
Pet insurance
discounted gym membership
Free counseling sessions

Job Description

MOD Pizza is a dynamic and innovative fast-casual restaurant focused on delivering customizable artisan-style pizzas to a diverse and inclusive customer base. Founded on the principles of individuality, inclusivity, and community impact, MOD Pizza has grown to become a beloved brand known for its commitment to quality ingredients and creating a welcoming environment for all. With a strong emphasis on empowering its employees and fostering a culture of respect and belonging, MOD Pizza offers more than just food; it provides a platform where every pizza, salad, and individual is celebrated for their uniqueness. The company actively integrates giving back to... Show More

Job Requirements

  • Minimum of 1 year of customer service or restaurant experience
  • must be at least 18 years old
  • previous experience coaching, teaching and inspiring others
  • proven success in following and enforcing processes and standards
  • correcting and coaching in a compassionate manner
  • customer service skills and a proven ability to remain calm and focused

Job Qualifications

  • Minimum of 1 year of customer service or restaurant experience
  • must be at least 18 years old
  • previous experience coaching, teaching and inspiring others
  • proven success in following and enforcing processes and standards
  • correcting and coaching in a compassionate manner
  • customer service skills and a proven ability to remain calm and focused

Job Duties

  • Set and sustain the tone of the shift, keeping the energy high
  • create positive vibes and a welcoming atmosphere for both Squad Crew and customers
  • keyholder cash handling responsibilities
  • listen, acknowledge and resolve any Squad crew and/or customer concerns, escalate issues that require resolution restaurant general manager as appropriate
  • manage shift duties checklists and address/escalate any equipment malfunctions
  • focus on the growth and well-being of the Squad and celebrate wins

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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