Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Training
Development
Career laddering
great work-life balance
flexible scheduling
Job Description
Located at 3420 Whitehurst Road in Greensboro, North Carolina, this establishment is a respected provider of dining services, dedicated to delivering exceptional meal experiences to residents and guests alike. Known for its welcoming atmosphere and commitment to quality, the company prides itself on superior customer service and maintaining a clean, efficient dining environment. As part of a broader hospitality or residential care setting, this dining service embraces professionalism and attention to detail in every aspect, from meal preparation and serving to the management of dining operations. The location operates within Greensboro's vibrant community and stands out for its focus on the comfort and satisfaction of those it serves.
The Lead Server role is pivotal in ensuring smooth daily dining operations by not only serving meals courteously but also overseeing the team of servers. This position involves direct supervision, coordinating schedules, training new employees, and maintaining the highest standards of cleanliness and service. The Lead Server must have a comprehensive understanding of dining room and kitchen responsibilities, from equipment operation to table setting and special event preparation. Responsibilities also extend to maintaining inventory through daily food orders and managing the dining experience's timing and seating logistics. This role requires attentiveness to resident needs, including accommodating those with mobility or memory challenges, and involves a high level of interpersonal skill to interact respectfully and resolve complaints effectively. The job demands physical stamina given the need to stand for long periods and perform tasks like lifting and carrying, as well as flexibility to work evenings, weekends, and holidays. The company offers competitive benefits including 401k options, a strong emphasis on training and career development, and a focus on work-life balance with flexible scheduling. This full-time or part-time opportunity is ideal for candidates looking to advance their careers in hospitality or dining services within a supportive and organized environment.
The Lead Server role is pivotal in ensuring smooth daily dining operations by not only serving meals courteously but also overseeing the team of servers. This position involves direct supervision, coordinating schedules, training new employees, and maintaining the highest standards of cleanliness and service. The Lead Server must have a comprehensive understanding of dining room and kitchen responsibilities, from equipment operation to table setting and special event preparation. Responsibilities also extend to maintaining inventory through daily food orders and managing the dining experience's timing and seating logistics. This role requires attentiveness to resident needs, including accommodating those with mobility or memory challenges, and involves a high level of interpersonal skill to interact respectfully and resolve complaints effectively. The job demands physical stamina given the need to stand for long periods and perform tasks like lifting and carrying, as well as flexibility to work evenings, weekends, and holidays. The company offers competitive benefits including 401k options, a strong emphasis on training and career development, and a focus on work-life balance with flexible scheduling. This full-time or part-time opportunity is ideal for candidates looking to advance their careers in hospitality or dining services within a supportive and organized environment.
Job Requirements
- Must have a high school diploma or GED
- must secure and maintain Serv-Safe certification
- must be in clean designated uniform during working hours
- must maintain good personal hygiene
- must be able to read and follow simple instructions
- must possess ability to perform simple, repetitive tasks
- must be able to learn quickly and apply principles
- must be able to communicate effectively and work under supervision
- must be able to bend, reach, grasp, push and pull objects
- must be able to stand and walk for sustained periods up to three hours
- must be able to lift 50 lbs regularly and carry heavy objects for 20 feet
- must be organized and willing to work with others
- must be willing to work flexible schedule including evenings, weekends, and holidays
Job Qualifications
- High school diploma or GED
- Serv-Safe certification
- experience in food service or hospitality preferred
- knowledge of proper serving techniques
- basic understanding of food preparation and kitchen equipment
- ability to train and supervise staff
- strong communication and interpersonal skills
- ability to manage schedules and dining operations
- familiarity with food safety standards
- ability to maintain cleanliness and sanitation
- problem-solving skills
- attention to detail
- ability to handle resident special needs with sensitivity
Job Duties
- Serve meals courteously to residents and guests
- clean up and reset dining room after meal service
- supervise daily assignments of servers
- ensure proper training and coverage for servers
- maintain knowledge of all dining room and kitchen responsibilities
- operate basic kitchen equipment
- maintain cleanliness in kitchen and dining areas
- set tables properly for each meal
- manage server schedules including call outs
- assist in interviewing and hiring lead server applicants
- conduct training for new and existing servers
- post new menus daily and weekly
- oversee seating and timing of meals
- organize dining experience and special events
- assist residents with menu orders and take-out
- provide beverage service
- refill condiments
- report broken equipment or tableware
- implement proper serving techniques
- understand basic food preparation
- practice food storage and labeling
- perform cleaning tasks
- attend staff meetings and training
- address special needs of residents
- assist with tray service
- maintain confidentiality
- interact politely with all stakeholders
- resolve complaints
- complete other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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