Lead Server

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $16.00 - $17.00

Work Schedule

Night Shifts

Benefits

employee discount

Food provided

Referral program

Job Description

Feel is a boutique rooftop restaurant and bar that perfectly combines hospitality, music, and private events to create an unforgettable experience for all its guests. Located in a uniquely designed, state-of-the-art space, Feel stands out as an upscale venue that caters not only to daily diners but also to private parties, special events, and creative experiences. The establishment prides itself on delivering a sophisticated and warm atmosphere where patrons can enjoy exquisite food, curated music, and exceptional service.

We are currently seeking an experienced and dynamic Lead Server to become a key part of our upscale restaurant team.... Show More

Job Requirements

High school diploma or equivalent
Minimum 2 years of experience in food service or restaurant roles
Proven leadership experience in hospitality settings
Ability to work flexible hours including nights and weekends
Strong communication and interpersonal skills
Proficiency with POS systems, especially TOAST
Knowledge of food safety and sanitation standards
Ability to multitask and perform effectively under pressure

Job Qualifications

Proven experience in food service or restaurant environments, ideally within fine dining or upscale establishments
Prior experience as a server or host/hostess with demonstrated leadership capabilities is preferred
Familiarity with TOAST POS systems is highly desirable
Strong knowledge of food safety standards, sanitation practices, and proper food handling techniques
Excellent time management skills to handle high-volume service periods effectively
Ability to upsell menu items confidently while providing attentive guest service
Experience in sales-driven roles within the hospitality or food industry is advantageous
Demonstrated ability to work well under pressure in fast-paced environments such as nightclubs or busy restaurants

Job Duties

Lead and coordinate the serving team to deliver exceptional guest experiences in a high-end dining setting
Take orders accurately using TOAST POS systems
Upsell menu items and beverage options to maximize sales opportunities while maintaining guest satisfaction
Ensure proper food handling, sanitation, and food safety standards are adhered to at all times
Provide personalized guest relations by addressing special requests and resolving issues promptly
Assist with training new staff members on service protocols, POS operation, and customer service excellence
Maintain cleanliness and organization of service stations and dining areas
Support the team during busy periods by bussing tables, assisting with food preparation, or other duties as needed
Manage cash handling procedures accurately and efficiently during service

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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