Lead Server

Sunrise Senior Living is a well-established senior living community dedicated to providing exceptional care and support to seniors, empowering them to live longer, healthier, and happier lives. Recognized repeatedly as a Great Place to Work, Sunrise offers an environment where team members can truly shine by building meaningful relationships with residents, their families, and colleagues. The company emphasizes a work culture founded on respect, compassion, and collaboration, making it an ideal workplace for individuals passionate about senior care and hospitality.

The company has been certified as a Great Place to Work by Activated Insights for the eighth time, highlighting its commitment to maintaining an outstanding workplace culture. This distinguished recognition reflects Sunrise Senior Living's focus on values-driven service and its dedication to ensuring employee satisfaction and engagement. The company provides competitive compensation that varies based on location, skills, and experience, in addition to a comprehensive benefits package that supports its team members' well-being both professionally and personally.

The role of Lead Server at Sunrise Senior Living involves a pivotal responsibility in delivering high-quality dining services to residents and guests within the community’s dining rooms and designated areas. This position focuses not only on serving meals with impeccable attention to detail but also on training new servers to uphold Sunrise's acclaimed 10 Steps of Service. The Lead Server ensures the dining environment is safe, clean, and welcoming, maintaining all standards of hygiene and food safety in compliance with federal, state, and local regulations. This role also involves assisting with special events, supporting proper dining room setup, conducting checklist monitoring to keep dining areas in optimal condition, and overseeing table top inventory maintenance.

Moreover, the Lead Server plays a key role in fostering a positive dining experience by responding thoughtfully to residents’ inquiries about menu options, providing descriptions of menu items, and accommodating special dietary needs as indicated in confidential diet books and charts. The role requires excellent communication skills, strong organization, and the ability to manage multiple priorities effectively, contributing to team success and enhancing customer satisfaction. Teamwork is integral, and the Lead Server actively participates in team engagement initiatives and training programs to continuously elevate the quality of service at Sunrise.

Sunrise Senior Living prioritizes safety and risk management by ensuring all team members adhere to occupational health and safety guidelines and employ necessary safety equipment and procedures. The Lead Server supports this commitment through daily practices and the maintenance of a safe dining environment for everyone involved. This position is ideal for those with prior experience in upscale dining or senior living hospitality who seek a meaningful and rewarding career in service. Sunrise Senior Living offers ongoing opportunities for personal and professional growth, comprehensive benefits including health and retirement plans, paid time off, tuition reimbursement, and unique payment options such as myFlexPay, which allows employees to get paid within hours of a shift. By joining Sunrise, team members become part of a compassionate community dedicated to making a substantial and positive impact on the lives of seniors.