Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
performance bonuses
Professional Development
Job Description
P.F. Chang's is a renowned and dynamic restaurant chain specializing in Asian-inspired cuisine, celebrated for its innovative dishes and exceptional dining experiences. Established with a commitment to quality and hospitality, P.F. Chang's has grown into a beloved destination for guests seeking flavorful meals in an inviting atmosphere. The company prides itself on fostering a welcoming environment for both patrons and employees, promoting careers that offer professional growth and rewarding experiences within the hospitality industry. As a leader in casual dining, P.F. Chang's emphasizes teamwork, excellence, and community values, making it a preferred employer for individuals passionate about food and customer service.
We are currently seeking a full-time salaried Lead Senior Restaurant Assistant Manager, Senior Restaurant Hospitality Manager, or Senior FOH Manager to join our vibrant team. This pivotal front-of-house leadership role is designed for individuals with a strong background in restaurant management and a passion for delivering outstanding guest experiences. The Lead Senior Restaurant Manager will oversee all front-of-house operations, ensuring smooth workflow, compliance with company standards, and exemplary service delivery. This position works closely with the Operating Partner to uphold P.F. Chang's procedures and build a motivated and efficient team.
The role offers a competitive salary ranging from $65,000 to $85,000 per year based on experience, complemented by comprehensive benefits including medical, dental, vision insurance, 401(k) savings plan, and generous paid time off. Additional incentives like monthly and annual performance bonuses reward exceptional contributions, while professional development is supported through a paid management training program, fostering career advancement from within the company. Employees also benefit from exclusive discounts, holiday closures on Thanksgiving and Christmas, and a supportive community via the Lucky Cat Fund, which assists team members facing financial hardships.
As the Lead Senior Restaurant Manager, you will supervise and mentor hospitality team members, ensuring all front-of-house staff adheres to dress codes, safety standards, and operational procedures. You will develop schedules, conduct pre-shift meetings, and manage controllable expenses with a focus on efficient inventory execution. Handling guest service issues with professionalism and compassion is critical, alongside maintaining clean and safe environments for both guests and staff. The role requires physical stamina including standing and walking for long shifts, bending, reaching, and safely handling kitchen equipment such as woks, mixers, slicers, and knives.
Ideal candidates will have at least three years of restaurant management experience in fast-paced, high-volume settings, with proven skills in team mentoring and conflict resolution. A valid driver’s license is necessary for duties involving shift coverage and local marketing initiatives. Experience in casual dining or upscale restaurants, corporate chain environments, and knowledge of inventory management, cost control, and financial oversight are highly preferred. At P.F. Chang's, you will find more than just a job—you’ll join a passionate team committed to celebrating life through food and family, with numerous opportunities to grow and succeed within the company.
We are currently seeking a full-time salaried Lead Senior Restaurant Assistant Manager, Senior Restaurant Hospitality Manager, or Senior FOH Manager to join our vibrant team. This pivotal front-of-house leadership role is designed for individuals with a strong background in restaurant management and a passion for delivering outstanding guest experiences. The Lead Senior Restaurant Manager will oversee all front-of-house operations, ensuring smooth workflow, compliance with company standards, and exemplary service delivery. This position works closely with the Operating Partner to uphold P.F. Chang's procedures and build a motivated and efficient team.
The role offers a competitive salary ranging from $65,000 to $85,000 per year based on experience, complemented by comprehensive benefits including medical, dental, vision insurance, 401(k) savings plan, and generous paid time off. Additional incentives like monthly and annual performance bonuses reward exceptional contributions, while professional development is supported through a paid management training program, fostering career advancement from within the company. Employees also benefit from exclusive discounts, holiday closures on Thanksgiving and Christmas, and a supportive community via the Lucky Cat Fund, which assists team members facing financial hardships.
As the Lead Senior Restaurant Manager, you will supervise and mentor hospitality team members, ensuring all front-of-house staff adheres to dress codes, safety standards, and operational procedures. You will develop schedules, conduct pre-shift meetings, and manage controllable expenses with a focus on efficient inventory execution. Handling guest service issues with professionalism and compassion is critical, alongside maintaining clean and safe environments for both guests and staff. The role requires physical stamina including standing and walking for long shifts, bending, reaching, and safely handling kitchen equipment such as woks, mixers, slicers, and knives.
Ideal candidates will have at least three years of restaurant management experience in fast-paced, high-volume settings, with proven skills in team mentoring and conflict resolution. A valid driver’s license is necessary for duties involving shift coverage and local marketing initiatives. Experience in casual dining or upscale restaurants, corporate chain environments, and knowledge of inventory management, cost control, and financial oversight are highly preferred. At P.F. Chang's, you will find more than just a job—you’ll join a passionate team committed to celebrating life through food and family, with numerous opportunities to grow and succeed within the company.
Job Requirements
- 3+ years of experience in restaurant management
- Valid driver’s license required for duties such as shift coverage and local marketing initiatives
- Ability to stand and walk for up to ten hours in each shift
- Ability to reach, bend, balance, and transport objects weighing up to 30 lbs, with occasional lifting of up to 50 lbs
- Ability to operate kitchen equipment safely
Job Qualifications
- 3+ years of experience in restaurant management
- Experience in mentoring and training hourly team members
- Strong communication and conflict resolution skills
- Experience in a fast-paced, high-volume environment
- Experience in casual dining or upscale restaurant settings preferred
- Background in a corporate restaurant chain preferred
- Knowledge of inventory management, cost control, and financial oversight preferred
Job Duties
- Supervise and train all hospitality team members
- Clearly communicate with team members, management, and guests
- Develop scheduling for all hospitality team members
- Conduct pre-shift meetings to set daily priorities and provide guidance for staff
- Enforce dress code standards for front of house staff
- Ensure compliance with state safety and sanitation guidelines
- Support inventory execution
- Manage controllable expenses effectively
- Assign and ensure completion of all side work
- Manage checkout processes for hospitality staff
- Maintain a clean and safe environment for team members and guests
- Handle guest service issues with professionalism and compassion
- Embody and promote our core values and inspire others to do the same
- Ability to operate kitchen equipment including a wok, mixer, slicer, and knives with skill and safety
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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