LEAD SALES ASSOCIATE-FT in WILMINGTON, NC S14330

Wilmington, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Job Description

Dollar General Corporation is a well-established discount retailer with a rich history spanning over 80 years. The company has earned a reputation for delivering exceptional value to customers by providing everyday products at affordable prices. With thousands of convenient neighborhood locations across the United States, Dollar General offers a wide variety of frequently used goods including food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items. The company's mission of "Serving Others" emphasizes its commitment not only to customers but also to employees, fostering an environment where unique strengths and perspectives are valued and individual contributions truly make a difference. Dollar General presents a broad range of career opportunities across its various departments such as Store locations, Distribution Centers, Store Support Center, and its Private Fleet Team. The company cultivates a culture of growth and development where employees can thrive and advance their careers within a supportive and inclusive workplace.

The role of Lead Sales Associate at Dollar General is pivotal in ensuring the smooth operation of the store while delivering superior customer service. This position requires the individual to maintain a clean, well-organized retail environment focused on meeting customer needs effectively. The Lead Sales Associate is responsible for assisting customers in locating and purchasing merchandise, operating cash registers, handling transactions accurately, stocking shelves, and maintaining store cleanliness. Additionally, this role demands leadership skills as the Lead Sales Associate takes on the responsibilities of the Store Manager or Assistant Store Manager in their absence, ensuring the store operates efficiently to maximize profitability and customer satisfaction. This includes tasks such as opening and closing the store under managerial direction and supporting the implementation of merchandising plans and displays. Working in this role involves engaging with customers directly to provide exceptional service and support, making it ideal for individuals who enjoy active, hands-on work in a dynamic retail setting. The position is also suited for those who have some supervisory experience or training and are looking for an opportunity to grow their leadership capabilities in a retail environment. Overall, the Lead Sales Associate role at Dollar General offers a chance to be part of a respected retail chain with a strong community presence and a commitment to employee development, delivering an enriching career experience within a fast-paced, customer-centric store environment.

Job Requirements

High school diploma or equivalent
six months of supervisory experience or related experience or training preferred
effective interpersonal and oral communication skills
understanding of safety policies and practices
ability to read and follow planogram and merchandise presentation guides
ability to perform mathematical calculations such as addition, subtraction, multiplication, division and percentages
ability to perform cash register functions
knowledge of cash, facility and safety control policies and practices
knowledge of cash handling procedures including cashier accountability and deposit control
ability to drive own vehicle to the bank to deposit money

Job Qualifications

High school diploma or equivalent
effective interpersonal and oral communication skills
understanding of safety policies and practices
ability to read and follow planogram and merchandise presentation guides
ability to perform mathematical calculations such as addition, subtraction, multiplication, division and percentages
ability to perform cash register functions
knowledge of cash, facility and safety control policies and practices
knowledge of cash handling procedures including cashier accountability and deposit control
ability to drive own vehicle to the bank to deposit money
six months of supervisory experience or related experience or training preferred

Job Duties

Provide superior customer service leadership
greet and assist customers
operate cash register and scanner to itemize and total customer’s purchase
collect payment from customers and make change
bag merchandise
assist customers with merchandise as necessary
follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise
stock merchandise, restock and rotate merchandise on shelves
build merchandise displays
clean the store
take out trash
dust and mop store floors
clean restroom and stockroom
help set up sidewalk displays
assist in implementation and maintenance of planograms
open and close the store under specific direction of the Store Manager
perform additional duties typically performed by the Store Manager or Assistant Store Manager in their absence