Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career Development
Job Description
Dollar General Corporation is a leading retail company that has been serving communities with value and convenience for over 80 years. Known for its commitment to providing shoppers with everyday low prices on frequently needed products such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items, Dollar General operates thousands of convenient neighborhood stores across the United States. The company prides itself not just on being a retail giant but on fostering a culture that values the unique strengths, perspectives, and differences that each employee brings. With a mission dedicated to Serving Others, Dollar General emphasizes a customer-first focus and offers diverse career opportunities ranging from in-store positions to roles in distribution centers, store support centers, and their private fleet team. The company is committed to creating a work environment where employees feel valued, supported, and empowered to grow their careers.
The role of Lead Sales Associate at Dollar General is pivotal in maintaining the store’s operations and ensuring a superior customer experience. This position supports the Store Manager and Assistant Store Manager by performing essential sales associate duties and taking on lead responsibilities in their absence. The Lead Sales Associate is responsible for providing exceptional customer service, assisting customers in locating and purchasing merchandise, managing cash register transactions, and stocking and organizing merchandise efficiently. This role demands a strong ability to follow company procedures, from unpacking merchandise and maintaining planograms to cleaning the store and setting up displays. The Lead Sales Associate ensures the store environment is welcoming, clean, and well-organized to optimize customer satisfaction and store profitability. In addition, this role requires leadership, communication skills, and adaptability to step in and manage store operations as needed, providing a reliable presence that supports the overall success of the store team. This position is ideal for individuals looking to grow within retail management and who thrive in a fast-paced, customer-oriented setting.
The role of Lead Sales Associate at Dollar General is pivotal in maintaining the store’s operations and ensuring a superior customer experience. This position supports the Store Manager and Assistant Store Manager by performing essential sales associate duties and taking on lead responsibilities in their absence. The Lead Sales Associate is responsible for providing exceptional customer service, assisting customers in locating and purchasing merchandise, managing cash register transactions, and stocking and organizing merchandise efficiently. This role demands a strong ability to follow company procedures, from unpacking merchandise and maintaining planograms to cleaning the store and setting up displays. The Lead Sales Associate ensures the store environment is welcoming, clean, and well-organized to optimize customer satisfaction and store profitability. In addition, this role requires leadership, communication skills, and adaptability to step in and manage store operations as needed, providing a reliable presence that supports the overall success of the store team. This position is ideal for individuals looking to grow within retail management and who thrive in a fast-paced, customer-oriented setting.
Job Requirements
- High school diploma or equivalent
- six months of supervisory experience or related experience/training preferred
- ability to perform frequent walking and standing
- frequent bending, stooping, and kneeling
- ability to push and/or pull rolltainers
- frequent handling of merchandise and equipment such as scanners, pricing guns, box cutters, dollies, and rolltainers
- frequent lifting up to 40 pounds and occasional lifting up to 55 pounds
- occasional climbing up to six feet using step ladder
- ability to work in a fast-paced environment with moderate noise
- occasional exposure to outside weather conditions
- ability to drive and provide own transportation for bank deposits, meetings, and travel to other stores
Job Qualifications
- Effective interpersonal and oral communication skills
- understanding of safety policies and practices
- ability to read and follow planogram and merchandise presentation guides
- ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
- ability to perform cash register functions
- knowledge of cash, facility, and safety control policies and practices
- knowledge of cash handling procedures including cashier accountability and deposit control
- ability to drive own vehicle to the bank to deposit money
- high school diploma or equivalent
- six months of supervisory or related experience preferred
Job Duties
- Provide superior customer service leadership
- greet and assist customers
- operate cash register and scanner to itemize and total customer's purchase
- collect payment and make change
- bag merchandise
- assist customers with merchandise
- follow company work processes to receive, open and unpack merchandise
- stock merchandise
- restock and rotate merchandise on shelves
- build merchandise displays
- clean the store including taking out trash, dusting, mopping floors, cleaning restrooms and stockroom
- help set up sidewalk displays
- assist in implementation and maintenance of planograms
- open and close the store under Store Manager's direction
- perform Store Manager or Assistant Store Manager duties in their absence
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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