LEAD SALES ASSOCIATE-FT

Athens, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Career development opportunities

flexible schedule

Job Description

Dollar General Corporation is a leading retailer in the United States with a rich history spanning over 80 years, dedicated to serving customers by offering everyday essential products at affordable prices. This company is widely recognized for its mission of "Serving Others" and its commitment to valuing each employee and the unique contributions they bring to the workplace. Dollar General operates thousands of stores in convenient neighborhood locations, providing a wide assortment of merchandise that includes food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items. The retailer’s long-standing success is built on helping shoppers save time and money every day through everyday low prices and a customer-first approach.

At Dollar General, the work environment is dynamic and driven by a strong emphasis on community service and customer satisfaction. Employees are encouraged to grow and develop their careers within the company, whether in retail stores, distribution centers, store support centers, or the private fleet team. The company prides itself on its inclusive culture that values diverse perspectives and empowers individuals to make a real and meaningful impact.

The Lead Sales Associate role is an integral part of the retail store team. As a Lead Sales Associate, you are expected to help create a welcoming and orderly shopping environment by maintaining a clean, well-organized store while prioritizing customer service excellence. This role involves various responsibilities such as assisting customers to locate and purchase merchandise, operating cash registers, stocking and recovering merchandise, and cleaning store areas. Additionally, the Lead Sales Associate provides leadership by stepping into supervisory functions in the absence of the Store Manager or Assistant Store Manager to help maximize store profitability and ensure a smooth operation.

This position offers an excellent opportunity for individuals interested in retail management and customer service to develop leadership skills within a supportive and well-established company. The Lead Sales Associate contributes directly to both customer satisfaction and the efficient running of the store, making this role pivotal to Dollar General’s continued success. Candidates for this position should be ready to take on responsibilities that affect overall store performance and customer experience, requiring a mix of interpersonal communication skills, operational knowledge, and physical stamina.

Dollar General invites applicants who share its dedication to serving others and desire to advance their career in retail leadership. The role typically involves engaging with customers, supervising store operations, managing cash handling procedures, maintaining store presentation according to company standards, and supporting team members to achieve collective goals. The position demands flexible work hours and an energetic approach to a fast-paced retail environment. By joining Dollar General as a Lead Sales Associate, employees become part of a respected enterprise focused on growth, customer care, and employee development.

Job Requirements

High school diploma or equivalent
six months of supervisory experience or related experience/training preferred
effective interpersonal and oral communication skills
understanding of safety policies and practices
ability to read and follow planogram and merchandise presentation guides
ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages
ability to perform cash register functions
knowledge of cash, facility, and safety control policies and practices
knowledge of cash handling procedures including cashier accountability and deposit control
ability to drive own vehicle to the bank to deposit money
frequent walking and standing
frequent bending, stooping, and kneeling
frequent handling of merchandise and equipment
frequent and proper lifting up to 40 pounds and occasional lifting up to 55 pounds
occasional climbing using step ladder up to heights of six feet
ability to work in a fast-paced environment with moderate noise level
occasional exposure to outside weather conditions
occasional or regular driving and providing own transportation to make bank deposits and attend meetings

Job Qualifications

Effective interpersonal and oral communication skills
understanding of safety policies and practices
ability to read and follow planogram and merchandise presentation guides
ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
ability to perform cash register functions
knowledge of cash, facility, and safety control policies and practices
knowledge of cash handling procedures including cashier accountability and deposit control
ability to drive own vehicle to the bank to deposit money

Job Duties

Provide superior customer service leadership
greet and assist customers
operate cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary
follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise
stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays
clean the store, take out trash, dust and mop store floors, clean restroom and stockroom, and help set up sidewalk displays
assist in implementation and maintenance of planograms
open and close the store under specific direction of the Store Manager
perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence