Dollar General logo

LEAD SALES ASSOCIATE-FT

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.40 - $17.65
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Career advancement opportunities

Job Description

Dollar General Corporation is a prominent retail company with a remarkable legacy of over 80 years, dedicated to delivering everyday value to shoppers across the United States. Known for its deep commitment to community and customer service, Dollar General operates as a neighborhood-friendly store providing a wide range of frequently used products at everyday low prices. These products include food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items. Dollar General’s expansive network of convenient store locations, Distribution Centers, Store Support Center, and Private Fleet Team offers diverse career opportunities for individuals seeking to grow professionally within a dynamic and supportive environment. The company’s mission, Serving Others, underscores its core value of appreciating each employee’s unique strengths and perspectives, emphasizing that every contribution is valuable and impactful. This inclusive culture fosters growth, collaboration, and success throughout the organization, encouraging employees to thrive and build meaningful careers.

The role of Lead Sales Associate at Dollar General represents a vital leadership position within one of the company’s store locations. This position plays an essential role in maintaining a clean, well-organized, and customer-focused store environment. A Lead Sales Associate supports store operations through assisting customers in locating and purchasing merchandise, operating the cash register efficiently, stocking and recovering merchandise, and ensuring the store is clean and inviting. The role requires performing additional responsibilities as delegated by the Store Manager to maximize store profitability and enhance customer satisfaction while safeguarding company assets.

As a lead figure in the store, the Lead Sales Associate not only carries out the normal duties of a Sales Associate but also steps into a supervisory role during the absence of the Store Manager or Assistant Store Manager. This includes opening and closing the store and leading customer service efforts. A customer-first approach is paramount in this role, requiring excellent interpersonal and communication skills, along with a solid understanding of safety policies and cash handling practices. The position is suited for individuals possessing a high school diploma or equivalent, with some supervisory experience preferred. The role is physically demanding, involving walking, standing, lifting up to 40 pounds frequently and occasionally up to 55 pounds, bending, stooping, and the ability to operate essential store equipment and vehicles.

The Lead Sales Associate position at Dollar General offers a starting pay range of $17.40 to $17.65 per hour. This role is an excellent career opportunity for those who want to develop retail leadership skills, work in a fast-paced environment, and contribute to a company that values and supports its employees. As part of Dollar General’s team, employees experience a competitive work environment driven by excellent customer service and a commitment to maintaining high store standards. Join Dollar General and be part of a company where your efforts truly make a difference.

Job Requirements

  • High school diploma or equivalent
  • six months of supervisory experience or related experience or training preferred
  • ability to walk and stand frequently
  • ability to bend, stoop, and kneel frequently
  • ability to handle merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers frequently
  • ability to lift up to 40 pounds frequently and up to 55 pounds occasionally
  • ability to climb using step ladder up to heights of six feet occasionally
  • ability to work in a fast-paced environment with moderate noise level
  • ability to work in occasional exposure to outside weather conditions
  • ability to drive and provide own transportation to make bank deposits, attend management meetings, and travel to other Dollar General stores

Job Qualifications

  • Effective interpersonal and oral communication skills
  • understanding of safety policies and practices
  • ability to read and follow planogram and merchandise presentation guides
  • ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
  • ability to perform cash register functions
  • knowledge of cash, facility, and safety control policies and practices
  • knowledge of cash handling procedures including cashier accountability and deposit control
  • ability to drive own vehicle to the bank to deposit money

Job Duties

  • Provide superior customer service leadership
  • greet and assist customers
  • operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary
  • follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise
  • stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays
  • clean the store
  • take out trash
  • dust and mop store floors
  • clean restroom and stockroom
  • and help set up sidewalk displays
  • assist in implementation and maintenance of planograms
  • open and close the store under specific direction of the Store Manager
  • perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence

Job Criteria

Experience

Mid Level (3-7 years)


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