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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $25.67 - $30.62
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Professional development opportunities
Job Description
SRCH Health Center is a community-focused healthcare organization dedicated to providing comprehensive medical services to diverse populations with compassion and respect. Established as a key medical facility, SRCH is committed to delivering high-quality care that addresses the health needs of its community members while ensuring a supportive and inclusive work environment for its employees. With a reputation for excellence and patient-centered care, SRCH offers various medical, dental, and behavioral health services, among others. As part of its commitment to operational excellence, SRCH strives to maintain efficient front office and administrative functions to support healthcare providers and enhance patient experiences.
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Job Requirements
- High school diploma or equivalent
- demonstrated excellence in all areas of the Receptionist position
- minimum 6 months as a Level II employee at SRCH or 12 months as Receptionist at SRCH for departments without Level II positions
- minimum 2 years of medical field experience preferably as a Medical Receptionist
- fluency in English and Spanish
- proficiency with Microsoft Office applications
- strong interpersonal and communication skills
- knowledge of HIPAA and confidentiality policies
- ability to manage multiple tasks and prioritize work
- good judgment and problem solving skills
Job Qualifications
- High school diploma or equivalent
- minimum 6 months as a Level II employee or minimum 12 months as a Receptionist at SRCH
- minimum 2 years of experience in the medical field preferably as a Medical Receptionist
- fluency in English and Spanish
- proficiency with Microsoft Office applications including Outlook, Word, Excel and PowerPoint
- strong organizational skills with ability to prioritize projects and meet deadlines
- strong written and verbal communication skills
- knowledge of compliance issues within community clinic environment
- ability to work independently and as part of a team
Job Duties
- Assist with training of new staff
- monitor patient flow at front desk and on the phones to be aware of current demand
- monitor phone systems and greetings
- maintain contact with back office to facilitate keeping patients informed of provider delays
- create staff schedules and coverage
- coordinate 15 minute breaks during clinics
- track patient visits and no-shows
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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