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Lead Park Concierge (Various City Park Locations)
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $28.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid sick time
Paid holidays
Job Description
Associated Recreation Council (ARC) is a renowned organization dedicated to enhancing the quality of life for Seattle residents through its partnership with Seattle Parks and Recreation. ARC is committed to providing inclusive, high-quality recreational programs, licensed childcare services, and lifelong learning opportunities. Their programs are designed to engage the community and foster a connection between residents and their vibrant natural surroundings. ARC plays a crucial role in maintaining and activating Seattle's public parks, creating welcoming and active spaces for all to enjoy. The organization emphasizes diversity, inclusion, and equity, ensuring that its services meet the needs of the community and... Show More
Job Requirements
- High school diploma or equivalent education and experience
- two or more years of experience in event planning, ambassadorship, or related fields desired
- previous event or customer service experience strongly preferred
- experience working in parks or outdoor venues preferred
- documentation of current Red Cross First Aid/CPR certification preferred
- experience working with diverse communities and unhoused populations preferred
- prior supervisory experience preferred
- experience leading groups or teams and providing guidance
- must be at least 21 years old
- must have access to reliable transportation
- willingness to work outside in various weather conditions
- willing to work early mornings, evenings, weekends, and holidays year-round
- ability to operate equipment safely
- may be required to work during emergency conditions
- ability to move continuously and remain stationary for extended periods
- ability to occasionally lift up to 50 pounds
- must be willing to work in multiple park locations
Job Qualifications
- High school diploma or equivalent
- two or more years of experience in event planning, ambassadorship, or related field preferred
- strong customer service experience
- previous experience working in parks or outdoor venues preferred
- Red Cross First Aid/CPR certification preferred
- experience working with diverse communities and unhoused populations preferred
- prior supervisory experience preferred
- experience leading teams and providing mentorship
Job Duties
- Mentor Park Concierge staff in their professional development
- assist in onboarding new Park Concierges
- perform supervisory duties in absence of supervisor
- monitor activities and work assignments of concierges in city parks
- communicate via morning texts and emails when supervisor is unavailable
- participate in Park Concierge team activities
- oversee setup of bistro tables, chairs, umbrellas, tents, and activities
- manage Kiosk operations
- assist with program and event management
- maintain park cleanliness and pick up litter
- report maintenance and equipment issues
- manage setup of sound systems for performers and events
- support buskers with equipment needs
- ensure safety procedures and emergency protocols are followed
- coordinate with Park Rangers and police to report illegal activities
- count park users throughout the day
- oversee event setup and breakdown including staging, tents, signage, and audiovisual
- track program and event attendance, on-site media presence, and feedback
- ensure event areas are clean before and after activation
- remove graffiti from park amenities and report graffiti on structures
- perform cleaning duties such as sweeping and waste removal
- complete other duties as assigned by supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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