Lead Line Cook

Worcester, MA, USA|

Job Overview

Compensation

Hourly

Exact $23.50

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health savings account

Telehealth resources

Life insurance

401k with employer match

Paid vacation time off

Paid parental leave

Job Description

Great Wolf is a renowned hospitality company that operates a chain of indoor water park resorts across North America. Known for its family-friendly environment and exceptional guest experiences, Great Wolf combines fun and relaxation with high-quality services in its various hotels and restaurants. As a leader in the hospitality industry, Great Wolf provides a dynamic work environment where employees can grow their careers and contribute to delivering memorable experiences to guests. With a commitment to diversity and inclusion, the company offers talented professionals a supportive workplace enriched with extensive training programs, wellness initiatives, and competitive benefits. This dedication to employee development and satisfaction makes Great Wolf a sought-after employer in the hospitality sector.

The role of Lead Line Cook at Great Wolf is pivotal in ensuring the smooth operation of kitchen activities while maintaining the highest standards of food preparation and presentation. The Lead Line Cook operates in a fast-paced, exciting environment, managing the kitchen when the Sous Chef is absent and overseeing food preparation along with inventory management. This position requires an individual who is skilled in food safety, staff supervision, and operational efficiency, all while delivering high-quality culinary services. The Lead Line Cook assists with training new employees, supports various kitchen functions during busy periods, and coordinates closely with hotel staff to ensure excellent service delivery.

This is a full-time position paying $23.50 per hour, offering a competitive compensation package that includes medical, dental, and vision insurance, paid leave, and access to wellness programs. The role also provides opportunities for career growth through cross-training, leadership development programs, and educational scholarships offered via Great Wolf University. Employees enjoy flexible scheduling and are part of a diverse team that values unique perspectives and celebrates individual contributions. By joining Great Wolf as a Lead Line Cook, candidates become part of an innovative hospitality company dedicated to employee well-being and professional advancement, ensuring every guest enjoys an exceptional dining experience.

Job Requirements

High school degree or equivalent
three years of cook experience in a similar environment
comprehensive knowledge of food preparation and sanitation
ability to work with point of sale system and kitchen display system
flexibility regarding scheduling including nights, weekends and holidays
ability to obtain local or state food handling permits and ServSafe certification
successful completion of criminal background check and drug screen

Job Qualifications

High school degree or equivalent
three years of cook experience in a similar environment
comprehensive knowledge of food preparation and sanitation
ability to work with point of sale system and kitchen display system
flexibility regarding scheduling including nights, weekends and holidays
ability to obtain local or state food handling permits and ServSafe certification
successful completion of criminal background check and drug screen
culinary education degree preferred
one year of experience in lead line cook, supervisor or leadership role
previous kitchen experience in hotel or resort industry
understanding of sanitation-related issues
proven teamwork
professional image that inspires trust and confidence
enthusiastic and positive energy

Job Duties

Report to the sous chef to help prepare and present all foods in the restaurants and banquets
maintain and follow all department operating procedures including completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets
oversee the activities of the kitchen staff and monitor food production and presentation
resolve operational issues
manage the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties while maintaining a positive operational flow
maintain working rapport with all hotel staff for efficient operation and service to guests
assist all restaurants including quick service during peak business levels
prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef
monitor supply levels of food, paper goods and small wares and oversee replenishment
assist with audit of food storeroom items and storage to maintain quality products using FIFO and ensure adherence to health code requirements
keep supplies and food ready by inventorying stock, support in stocking food and supply inventory, requisition supplies and foodstuffs, verify receipt, store, and inform chef of shortages
maintain safe, secure and healthy work environment by cleaning work areas, storage areas, equipment and utensils, segregating and removing garbage, following sanitation standards and complying with regulations
maintain and follow food safety and sanitation program standards
direct dishwashers to maintain appropriate levels of dishes and utensils and ensure cleanliness
maintain equipment by following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs
assist and support the operation at the request of sous chef, executive chef or property leadership
prepare schedules for approval by the executive chef
prepare and communicate closing reports and shift information to the F&B operations team and check out with sous chef and executive chef at shift end