Lead Host/Hostess- Upscale dining experience required $19+Tips

The Post Oak Hotel, located in Texas, holds the prestigious distinction of being the only Forbes Five-Star Hotel in the state. This luxurious hotel is renowned for offering guests an unparalleled stay filled with elegance, comfort, and world-class service. As part of the luxury hospitality industry, The Post Oak Hotel prides itself on a work culture that values professionalism, passion, and dedication, aiming to delight every guest with curated and authentic experiences that meet Forbes standards. The hotel features an array of amenities, including fine dining restaurants such as Bloom & Bee, exceptional event spaces, and personalized services that cater to a discerning clientele. Working at The Post Oak Hotel means being a part of a team committed to excellence, hospitality innovation, and a positive and respectful environment where diversity is appreciated and nurtured. With opportunities for career growth and a supportive atmosphere, The Post Oak Hotel is an ideal workplace for hospitality professionals seeking to advance their careers in a luxury setting.

The role of Lead Host/Hostess at The Post Oak Hotel carries significant responsibility to ensure every guest is greeted and welcomed according to Forbes’ exacting standards for hotel dining and reservations. This position focuses primarily on the Bloom & Bee restaurant, where the Lead Host/Hostess provides an exemplary introduction to its ambiance and offerings. Beyond guest interaction, the Lead Host/Hostess leads a team of hostesses, mentoring and ensuring they perform their duties to the highest levels of service. The role involves managing all aspects of the hostess function, including expert knowledge of restaurant operations, private dining setups, patio arrangements, full buyouts, and the use of advanced reservation systems like OpenTable to optimize seating efficiency and occupancy. The Lead Host/Hostess also takes charge of coordinating menu updates and ensuring consistent communication with events teams to facilitate bookings and inquiries. Maintaining cleanliness and organization of the front-of-house areas, overseeing seating arrangements, and monitoring the overall dining experience to uphold Forbes Five-Star standards are key parts of the role. This position offers a chance to work in a fast-paced, dynamic luxury hotel environment while gaining valuable leadership experience. The compensation for this role includes a competitive hourly wage of USD 19.00 with tips, making the position both rewarding and financially attractive. The Post Oak Hotel also emphasizes a flexible schedule, requiring availability during nights, weekends, and holidays, which aligns with the nature of the hospitality industry. Employees benefit from a range of perks including multiple benefit plans, paid time off, 401K, and generous discounts, ensuring the work environment supports both professional and personal well-being.