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Lead Host/Hostess (Full Time, Part Time & Seasonal) - The Cavalier Resort
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible scheduling
employee dining discounts
resort discounts
opportunities for career growth
Oceanfront workplace environment
Job Description
The Cavalier Resort is a distinguished oceanfront resort located in Virginia Beach, known for its luxurious accommodations and exceptional hospitality services. This premier destination offers guests an unforgettable experience through its elegant dining venues, breathtaking oceanfront views, and a commitment to superior service. Catering to both leisure and business travelers, the resort provides a wide array of dining options, ranging from rooftop dining experiences to casual seaside bars, ensuring there is something to delight every guest's palate. The Cavalier Resort prides itself on creating a welcoming and memorable environment that reflects the charm and vibrancy of Virginia Beach's oceanfront lifestyle.<... Show More
Job Requirements
- Ability to stay organized and multitask in a fast-paced environment
- Friendly and professional demeanor
- Strong communication and interpersonal skills
- Comfortable standing for extended periods
- Availability to work evenings, weekends, and holidays
- Previous restaurant or customer service experience preferred but not required
Job Qualifications
- Must be at least 18 years old
- Previous experience in the restaurant or hotel industry preferred
- Previous working experience with computers is a bonus
- High school education or equivalent
Job Duties
- Welcome guests warmly and provide a positive first impression of the restaurant
- Manage waitlists, reservations, and table assignments
- Escort guests to tables and provide menus
- Answer phones and assist with reservation inquiries
- Coordinate with servers and managers to ensure efficient table turnover
- Maintain cleanliness and organization of the host stand and entry area
- Assist guests with questions and provide accurate information about the restaurant
- Support the service team to ensure a smooth dining experience
- Delegate tasks to host staff during each shift
- Responsible for the training of new host staff
- Report directly to the Maitre d' with reservations or guest issues
- Assist in the overall flow and seating in the restaurant
- Greet guests in a friendly and courteous manner upon entering and exiting the restaurant
- Gather necessary guest information needed to provide the best seating accommodations
- Inform guests of information related to seating such as approximate wait times and offering suggestions for more timely seating
- Provide guest seating in a courteous, safe, and efficient manner
- Provide guests with helpful menu information and personal recommendations to assist with the ordering process
- Perform assigned side work developed to maintain general organization and cleanliness of the host station and all related areas
- Continually communicate all seating needs to all appropriate management, server assistants, kitchen staff, and servers to ensure optimum seating is achieved
- Provide general information for all guests as requested
- Successfully complete all other duties assigned
Job Criteria
Experience
No experience required
Job Location
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