Lead Host / Maitre d'

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $40.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities

Job Description

The Park at 14th is a vibrant, upscale casual restaurant located in Washington, DC, renowned for its exceptional food, craft cocktails, and lively atmosphere. This establishment prides itself on providing guests with an unforgettable dining experience marked by impeccable service and a warm, welcoming ambiance. As a key player in the DC dining scene, The Park at 14th attracts both locals and visitors seeking quality cuisine and a spirited environment. The restaurant’s dedication to excellence in hospitality is reflected in its carefully curated menu, stylish setting, and commitment to superior guest care. Operating within a bustling bar and casual dining environment, The Park at 14th offers a dynamic workplace that values professionalism, teamwork, and attention to detail.

We are currently looking for an experienced and professional Lead Host / Maître d' to join our exceptional team. This onsite role in Washington, DC involves managing reservations, greeting guests, seating them efficiently, and overseeing the dining room operations to ensure that service runs smoothly and guests enjoy an outstanding experience from start to finish. The Lead Host / Maître d' plays a critical role in coordinating the front-of-house flow, resolving guest inquiries and issues with poise, and motivating the host team to consistently deliver excellence in customer service.

The role demands a keen organizational ability to manage various guest preferences and seating arrangements in a fast-paced setting. The ideal candidate will demonstrate strong leadership skills by training and supervising the host/hostess team, collaborating closely with servers, bartenders, and kitchen staff, and maintaining a positive and efficient dining atmosphere. Familiarity with reservation management systems such as OpenTable is essential to effectively track guest preferences and optimize dining room operations. We offer flexible scheduling, including evenings, weekends, and holidays, and compensation ranging from $18 to $40 per hour based on experience. If you have a passion for hospitality, a professional demeanor, and the ability to thrive in a fast-paced, customer-focused environment, The Park at 14th is the perfect place for you to build your career and contribute to an exceptional dining experience for our guests.

Job Requirements

  • High school diploma or equivalent
  • minimum of 2 years experience in a host or maître d' role in a high-volume restaurant
  • proficiency with reservation management systems
  • strong communication skills
  • leadership experience
  • availability to work evenings, weekends, and holidays
  • ability to commute or relocate to Washington, DC 20005

Job Qualifications

  • Strong communication and interpersonal skills
  • excellent organizational skills
  • proven leadership experience in a restaurant or hospitality environment
  • proficiency with reservation management systems such as OpenTable
  • flexible availability including evenings, weekends, and holidays
  • ability to commute or relocate to Washington, DC 20005 reliably

Job Duties

  • Greet guests warmly and professionally
  • manage and coordinate reservations to maximize table turnover while honoring guest preferences
  • seat guests promptly, considering special requests and party sizes
  • address and resolve guest inquiries, concerns, and complaints in a professional and courteous manner
  • oversee the dining room to ensure smooth service and a positive guest experience
  • maintain a clean, organized entrance and dining area, ensuring tables are set correctly
  • monitor and adjust the dining flow to prevent bottlenecks and ensure guests are seated efficiently

Job Criteria

Experience

Mid Level (3-7 years)


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