Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Dental Insurance
employee discount
flexible schedule
Health Insurance
Vision Insurance

Job Description

WildFin American Grill is a well-established neighborhood restaurant that prides itself on delivering a casual yet refined dining experience with a distinct Northwest style. Located in Issaquah, Washington, this restaurant is renowned for its commitment to quality, using the finest local seafood, fresh fish, and farm-fresh produce, combined with a carefully curated selection of beer, wine, and spirits. WildFin American Grill embraces a culture that blends handcrafted quality and value with a fun and engaging atmosphere for both guests and employees. The company fosters an environment where management and staff take ownership of their results, ensuring cleanliness and safety are paramount while constantly striving to hire the best and nurture their talents. Their mission centers on creating memorable experiences for guests through a sense of unexpected hospitality and delivering guest-driven service that exceeds expectations every time.

The role of Lead Host/Hostess at WildFin Issaquah is an essential front-of-house position responsible for coordinating the guest experience from the moment they arrive at the restaurant. This position requires a charismatic, outgoing, and personable individual with a strong sense of hospitality and the ability to manage high guest volumes efficiently. The ideal candidate will have prior experience in a full-service, high-volume restaurant setting and be proficient in managing reservation systems, specifically Open Table or RESY. Strong leadership and communication skills are critical, as the Lead Host/Hostess will also direct and lead a team of front desk assistants, ensuring that waitlists and seating are handled in a smooth and organized manner.

This role offers both full-time and part-time employment options, with pay ranging from $18 to $20 per hour, plus tips which average an additional $5 per hour, paid weekly. WildFin provides an inclusive, supportive work environment that promotes growth opportunities and a comprehensive ongoing training program. Whether it’s day shifts, night shifts, or weekend and holiday availability, this position is suited for motivated individuals who thrive in a busy hospitality environment and want to build a career with a company that values both its guests and its people. WildFin LLC is an equal opportunity employer committed to diversity and inclusion, encouraging all interested applicants to consider this opportunity for a rewarding hospitality career.

Job Requirements

  • Minimum 1 to 3 years as a lead host or hostess in a full-service high volume restaurant with Open Table or RESY experience
  • Strong leadership skills and abilities
  • Ability to manage high volumes of guest reservations walk ins and effectively run a wait list
  • Strong communication skills
  • Must be dependable reliable and motivated
  • Must be outgoing personable and reliable with a strong sense of hospitality
  • Must be available days nights weekends and holidays

Job Qualifications

  • Minimum 1 to 3 years experience as a lead host or hostess in a full-service high volume restaurant
  • Experience with Open Table or RESY
  • Strong leadership skills and ability to manage a team
  • Excellent communication skills
  • Outgoing and personable with a strong sense of hospitality
  • Dependable, reliable, and motivated
  • Ability to work days, nights, weekends, and holidays

Job Duties

  • Manage guest reservations and walk-ins with efficiency
  • Operate Open Table or RESY reservation systems effectively
  • Lead and direct front desk assistants to ensure smooth guest seating
  • Manage high volumes of guests and maintain an organized waitlist
  • Provide outstanding guest driven customer service
  • Communicate clearly with guests and team members
  • Ensure a welcoming and hospitable environment

Job Criteria

Experience

Mid Level (3-7 years)


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