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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $18.75
Work Schedule
Flexible
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a prominent network of travel centers operating extensively throughout the United States and Canada. With a workforce surpassing 30,000 team members and a vast footprint of more than 750 retail and fueling locations across 44 states and six Canadian provinces, Pilot Company stands as a leader in the travel center and energy sector. Established in 1958 by Jim A. Haslam II and currently overseen by CEO Adam Wright, the company has fostered a legacy built on its founding values, a people-first culture, and an unwavering commitment to supporting the communities in which it operates. Its energy and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in retail or customer service
- proven leadership skills
- ability to accurately handle cash and credit transactions
- good communication and interpersonal skills
- ability to work flexible shifts including weekends and holidays
- ability to follow company policies and safety regulations
- basic math skills
- ability to stand and move for extended periods
Job Qualifications
- High school diploma or equivalent
- prior experience in retail or customer service preferred
- proven leadership ability
- strong communication skills
- ability to handle cash transactions accurately
- knowledge of company policies and procedures
- ability to work flexible hours
- customer service orientation
- problem-solving skills
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- model behaviors that support the company’s common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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