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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $12.60 - $17.85
Work Schedule
Standard Hours
Flexible
Benefits
Fuel discount
Nationwide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers dedicated to providing comprehensive services across North America. With over 750 retail and fueling locations spread across 44 states and six Canadian provinces, Pilot Company boasts a highly skilled team of more than 30,000 employees. The company excels in multiple sectors including fuel supply, logistics, retail operations, technology innovation, construction, and more. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company has maintained a strong culture grounded in people-first values and a commitment to community support. The company is a major supplier of... Show More
Job Requirements
- High school diploma or equivalent
- ability to lead and supervise a small team
- basic computer skills
- strong attention to detail
- excellent communication skills
- availability to work flexible shifts including weekends and holidays
- ability to stand for extended periods
- physical ability to perform cleaning and stocking tasks
- adherence to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous cashier or retail experience preferred
- leadership or supervisory experience a plus
- strong communication and interpersonal skills
- ability to handle cash transactions accurately
- customer service orientation
- ability to work flexible hours including weekends
- basic math skills
- ability to resolve conflicts and handle complaints effectively
Job Duties
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- complete end-of-shift reports and close out procedures
- follow company and local guidelines with regards to the sale of any restricted merchandise items such as alcohol, tobacco
- maintain an organized and clean work area
- use suggested selling methods to promote and sell products
- ensure quality service is delivered to every guest
- handle guest complaints and issues by following company processes and guidelines
- resolve team member conflict
- communicate issues to management
- determine break schedules and team member placement during shift
- assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee
- model behaviors that support the company's common purpose
- ensure guests and team members are supported at the highest level
- ensure all activities are in compliance with rules, regulations, policies, and procedures
- complete other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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