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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.00 - $21.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
Career growth opportunities
Job Description
ECHO Suites in Colorado Springs, CO is a well-established boutique hotel known for its commitment to delivering exceptional guest experiences and maintaining high standards of hospitality. Operated by Hotel Management & Consulting, Inc., ECHO Suites integrates personalized guest services with professional hotel operations, aiming to provide visitors with a memorable and comfortable stay. This company values performance-driven work ethics balanced with respect for personal life, fostering an environment where employees can grow within a dynamic yet supportive team structure. The culture at ECHO Suites revolves around merit-based advancement and equal opportunity for all employees, supporting diversity and inclusion within the... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years experience in hotel leadership
- Proficient computer skills
- Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
- Strong team building skills
- Excellent organizational and communication skills
- Proactive problem-solving skills
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Post checks in property management system
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping
- Aid General Manager in room inspections
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Assist with in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping and daily laundry duties
- Cover employee shifts as needed
- Know and follow property emergency procedures
- Ensure security needs of property and guests are met
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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