Lead Front Desk Associate

Miami, FL, USA|

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Weekend Shifts

Benefits

Positive work environment

leadership opportunities

ongoing training

Commission potential

Supportive culture

Career Development

community engagement

Job Description

Yoga Joint is a dynamic and welcoming fitness studio specializing in heated yoga and wellness experiences designed to strengthen the body, calm the mind, and foster community connections. As a growing brand, Yoga Joint is committed to creating an inclusive environment where members not only attend sessions but feel truly connected and empowered. The company stands out by emphasizing positivity, professionalism, adaptability, and continuous personal and professional growth for both the team and its members. At Yoga Joint, every aspect of the studio environment—from cleanliness to member interaction—is meticulously maintained to promote a consistently elevated and memorable wellness experience.
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Job Requirements

high school diploma or equivalent
open availability including early mornings (starting at 5:30 am), evenings, and weekends
ability to work full-time (30-40 hours per week)
motivated by sales goals and relationship-building
commitment to providing excellent customer service
strong organizational skills
ability to lead by example and support a team
willingness to take initiative and adapt to change
ability to work positively in a fast-paced environment

Job Qualifications

passion for yoga, fitness, and wellness
strong communication and interpersonal skills
experience in customer service, hospitality, fitness, retail, or wellness preferred
sales experience is a plus
leadership potential and ability to motivate a team
comfortable using basic computer systems and technology
ability to thrive in fast-paced environments
organized with attention to detail
positive energy and professionalism

Job Duties

create an exceptional member experience by maintaining a welcoming and spotless studio environment
lead and support the member experience associate team by guiding, training, and reinforcing studio standards
drive sales and membership growth by connecting with prospective members, booking guests, and supporting retention efforts
collaborate with the studio manager to support daily operations, retail, administrative tasks, and member engagement
lead the onboarding experience for new members and new team members
foster a positive culture focused on teamwork, accountability, and member satisfaction
ensure operational excellence and uphold high studio standards

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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