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Pilot Company logo

Lead Food Services Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $11.85 - $17.25
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Work Schedule

Flexible
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company stands as a prominent and industry-leading network of travel centers operating throughout North America, employing over 30,000 team members and managing an extensive portfolio of more than 750 retail and fueling locations across 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently under the leadership of CEO Adam Wright, Pilot Company has upheld its founding values, fostering a people-first culture coupled with a strong commitment to community engagement and giving back. This dedication is reflected in every facet of the organization, aiming to fuel people and keep North America moving efficiently... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a supervisory role preferred
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Must be able to follow brand and company policies strictly
  • Strong interpersonal and communication skills
  • Physical ability to stand and move for extended periods
  • Must be 18 years or older
  • Basic math and cash handling skills
  • Ability to work collaboratively in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in restaurant or food service preferred
  • Strong leadership and communication skills
  • Ability to work flexible hours including nights, weekends, and holidays
  • Knowledge of food safety and sanitation standards
  • Basic cash handling and register operation skills
  • Ability to train and motivate team members
  • Familiarity with brand and operational standards
  • Capability to work in a fast-paced environment
  • Attention to detail and problem-solving skills

Job Duties

  • Maintains brand and PTC restaurant operational standards
  • Executes shift plan
  • Follows up assigned tasks
  • Assists management team
  • Works hourly positions
  • Monitors food prep and register procedures and cash handling policies and processes
  • Accountable for hospitality and speed of service goals at all times according to brand and PTC hospitality standards
  • Provides direction to team members during shift
  • Ensures restaurant cleaning processes and methods are followed
  • Monitors labor usage and break policy according to Blue Cube
  • Adheres to restaurant plans and objectives as set by restaurant general manager
  • Assists with training and cross training of team members as directed
  • Adheres to all brand and PTC processes and policies
  • Maintains safe working conditions by following all safety and security policies and processes
  • Ensures all team members are adhering to brand and PTC dress code standards
  • Follows all brand maintenance processes and methods
  • Advises restaurant general manager as to performance and discipline problems
  • Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
  • Ensures compliance of brand and PTC marketing and ensures products are available and fresh
  • Other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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