Lead Food Services Team Member

Pilot Company is a prominent and established network of travel centers operating throughout North America, boasting over 750 retail and fueling locations across 44 states in the U.S. and six Canadian provinces. Founded in 1958 by Jim A. Haslam II, the company has grown significantly under the leadership of CEO Adam Wright, employing more than 30,000 team members dedicated to supporting a wide array of services in the energy and logistics sector. With a reputation for excellence and a commitment to a people-first culture, Pilot Company serves as a vital supplier of fuel, utilizing one of the largest tanker fleets in the industry to support oil operations in some of the nation’s busiest basins. Their operations extend beyond fueling to include supply chain management, retail operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing. The company values its founding principles and continues to uphold a strong emphasis on giving back to the community while fostering a diverse and inclusive environment where all qualified applicants are encouraged to apply regardless of race, color, religion, sex, national origin, disability, protected veteran status, or any other protected characteristic. Military personnel are especially encouraged to consider career opportunities with Pilot Company.

The role of Restaurant Supervisor at Pilot Company is a vital operational position designed to provide comprehensive support to the restaurant management team. This role primarily involves supervising restaurant activities during non-peak service hours and other times as required to ensure seamless operations. The Restaurant Supervisor is responsible for maintaining adherence to Brand and Pilot Travel Centers (PTC) operational standards, including hospitality and speed of service goals, while supporting the overall guest experience. Key responsibilities include executing shift plans, following up on assigned tasks, assisting the management team with daily activities, and working various hourly positions to ensure all areas of the restaurant are adequately staffed and functioning smoothly. The supervisor will monitor food preparation, register procedures, and cash handling policies to maintain compliance and operational efficiency. They also play an active role in training and cross-training team members, ensuring cleanliness standards are met, and maintaining safety and security policies to create a safe working environment. This position requires someone who is attentive to labor usage, break policy adherence, and performance issues, providing direction and feedback to team members to uphold productivity and service quality. The Restaurant Supervisor further ensures compliance with marketing initiatives, product availability, and freshness standards, contributing to the overall success of the restaurant.

The starting pay for this hourly position ranges from $11.85 to $17.25 per hour, reflecting the company’s commitment to offering competitive wages based on experience and qualifications. In addition to a dynamic work environment that fosters growth and teamwork, Pilot Company offers a comprehensive benefits package including fuel discounts, nationwide medical, dental, and vision plans, 401(k) retirement options, flexible spending accounts, adoption assistance, tuition reimbursement, a flexible schedule, and weekly pay. This role is ideal for candidates who are passionate about delivering exceptional customer service, have strong leadership capabilities, and are keen to be part of a leading company committed to fueling people and keeping North America moving.