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Pilot Flying J logo

Lead Food Services Team Member

Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is a prominent and established network of travel centers operating throughout North America, boasting over 750 retail and fueling locations across 44 states in the U.S. and six Canadian provinces. Founded in 1958 by Jim A. Haslam II, the company has grown significantly under the leadership of CEO Adam Wright, employing more than 30,000 team members dedicated to supporting a wide array of services in the energy and logistics sector. With a reputation for excellence and a commitment to a people-first culture, Pilot Company serves as a vital supplier of fuel, utilizing one of the largest tanker fleets... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings and weekends
  • Previous supervisory experience preferred
  • Strong leadership and communication skills
  • Knowledge of food safety standards
  • Ability to follow cash handling policies
  • Ability to maintain safe working conditions
  • Commitment to upholding brand standards
  • Ability to provide excellent customer service
  • Physical ability to perform duties involving standing and walking
  • Availability to work at various shifts as needed

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a restaurant or retail supervisory role preferred
  • Strong leadership skills
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours including non-peak shifts
  • Knowledge of food safety and cash handling procedures
  • Ability to train and motivate team members
  • Basic math and organizational skills
  • Ability to maintain a clean and safe working environment
  • Customer service orientation
  • Familiarity with Blue Cube labor management system is a plus

Job Duties

  • Maintains brand and PTC restaurant operational standards
  • Executes shift plan
  • Follows up assigned tasks
  • Assists management team
  • Works hourly positions
  • Monitors food prep and register procedures and cash handling policies and processes
  • Accountable for hospitality and speed of service (SOS) goals at all times according to brand and PTC hospitality standards
  • Provides direction to team members during shift
  • Ensures restaurant cleaning processes and methods are followed
  • Monitors labor usage and break policy according to Blue Cube
  • Adheres to restaurant plans/objectives as set by Restaurant General Manager
  • Assists with training and cross training of team members as directed
  • Adheres to all brand and PTC processes and policies
  • Maintains safe working conditions by following all safety and security policies and processes
  • Ensures all team members are adhering to brand and PTC’s dress code standards
  • Follows all brand maintenance processes and methods
  • Advises Restaurant General Manager as to performance/discipline problems
  • Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
  • Ensures compliance of brand and PTC marketing and ensures products are available and fresh
  • Other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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