
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Benefits
Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a prominent and respected network of travel centers, recognized as an industry leader with more than 30,000 team members contributing to its operations. The company boasts over 750 retail and fueling locations distributed across 44 states in the United States and six provinces in Canada. With such expansive reach, Pilot Company plays a significant role in supporting travel and commerce across North America. Additionally, its energy and logistics division stands out as a top fuel supplier, equipped with one of the largest tanker fleets in the industry. This division is instrumental in providing critical services to oil operations in some of the nation's busiest basins, showcasing the company's vital role in energy distribution and logistics. The company's expertise expands to managing a diverse portfolio of brands, which involves the efficient execution of supply chain and retail operations, comprehensive logistics and transportation support, as well as advancements in technology and digital innovation. Furthermore, Pilot Company invests heavily in construction, maintenance, human resources, finance, sales, and marketing, ensuring it sustains robust growth and operational excellence. Founded in 1958 by Jim A. Haslam II, the company is currently led by CEO Adam Wright. Despite its vast growth, Pilot Company remains deeply rooted in its founding values, emphasizing a people-first culture and a strong commitment to giving back to the communities it serves. This dedication extends to all aspects of the company’s work, whether it involves serving customers, supporting fellow team members, or partnering with trucking companies to keep North America moving efficiently and sustainably. Pilot Company is an equal opportunity employer, offering all qualified applicants consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under applicable law. The company especially encourages military veterans to apply, reflecting its inclusive and diverse approach to hiring.
The role being offered is designed to provide vital operational support to the restaurant management team within the Pilot Company network. This position involves supervising restaurant activities primarily during non-peak service hours but also includes other hours as required. The individual in this role is entrusted with maintaining the high standards of the Pilot Company and its brand-specific restaurants, ensuring that all operational procedures, including food preparation, cash handling, and hospitality standards, are consistently followed. The role demands a hands-on leadership style, providing direction and support to team members throughout their shifts while also performing hourly positions when necessary. Additionally, the position is responsible for upholding safety and cleanliness standards, monitoring labor usage and break schedules, assisting with training and cross-training team members, and ensuring compliance with all brand and company policies. This supervisory role plays a key function in the smooth operation of the restaurant, reporting directly to the Restaurant General Manager and helping to enforce performance and discipline standards. The pay for this role starts between $11.85 and $17.25 per hour, reflecting a competitive wage for the responsibilities and scope of work involved. Overall, this job offers an opportunity to join a leading company with a strong culture, supportive environment, and a commitment to operational excellence and employee development.
The role being offered is designed to provide vital operational support to the restaurant management team within the Pilot Company network. This position involves supervising restaurant activities primarily during non-peak service hours but also includes other hours as required. The individual in this role is entrusted with maintaining the high standards of the Pilot Company and its brand-specific restaurants, ensuring that all operational procedures, including food preparation, cash handling, and hospitality standards, are consistently followed. The role demands a hands-on leadership style, providing direction and support to team members throughout their shifts while also performing hourly positions when necessary. Additionally, the position is responsible for upholding safety and cleanliness standards, monitoring labor usage and break schedules, assisting with training and cross-training team members, and ensuring compliance with all brand and company policies. This supervisory role plays a key function in the smooth operation of the restaurant, reporting directly to the Restaurant General Manager and helping to enforce performance and discipline standards. The pay for this role starts between $11.85 and $17.25 per hour, reflecting a competitive wage for the responsibilities and scope of work involved. Overall, this job offers an opportunity to join a leading company with a strong culture, supportive environment, and a commitment to operational excellence and employee development.
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant or retail operations preferred
- Ability to lead and supervise team members
- Basic understanding of cash handling and register procedures
- Knowledge of food safety and sanitation practices
- Ability to monitor labor usage and compliance with break policies
- Strong communication and teamwork skills
- Ability to follow company processes and policies
- Flexibility to work various shifts including non-peak hours
Job Qualifications
- High school diploma or equivalent
- Prior experience in restaurant or retail operations preferred
- Strong leadership and interpersonal skills
- Ability to work effectively in a team environment
- Good communication skills
- Basic cash handling and register operation knowledge
- Ability to multitask and prioritize
- Familiarity with food safety standards
- Basic knowledge of labor laws and break policies
- Commitment to maintaining cleanliness and safety standards
- Willingness to work flexible hours including non-peak times
Job Duties
- Maintains brand and PTC restaurant operational standards
- Executes shift plan
- Follows up assigned tasks
- Assists management team
- Works hourly positions
- Monitors food prep and register procedures and cash handling policies and processes
- Accountable for hospitality and speed of service (SOS) goals at all times according to brand and PTC hospitality standards
- Provides direction to team members during shift
- Ensures restaurant cleaning processes and methods are followed
- Monitors labor usage and break policy according to Blue Cube
- Adheres to restaurant plans/objectives as set by restaurant general manager
- Assists with training and cross training of team members as directed
- Adheres to all brand and PTC processes and policies
- Maintains safe working conditions by following all safety and security policies and processes
- Ensures all team members are adhering to brand and PTC’s dress code standards
- Follows all brand maintenance processes and methods
- Advises restaurant general manager as to performance/discipline problems
- Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
- Ensures compliance of brand and PTC marketing and ensures products are available and fresh
- Works hourly positions
- Other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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