Lead Daytime Host

Max Downtown, located in the vibrant heart of downtown Hartford, Connecticut, is a flagship establishment under the esteemed Max Hospitality Group. Known for its elevated steakhouse experience, Max Downtown is celebrated for offering an award-winning wine list and an extensive whiskey collection, attracting business professionals and fine dining guests alike. The restaurant prides itself on crafting a world-class dining experience marked by exceptional culinary excellence and top-tier service. Max Hospitality Group is widely recognized for its commitment to hospitality, fostering an inclusive and supportive workplace while providing guests with an inviting atmosphere that encourages repeat visits and lasting impressions.

The role of Lead Daytime Host at Max Downtown is vital to maintaining the smooth operation and welcoming environment that guests expect. This position requires a professional with enthusiasm and dedication to guest service, who can effectively coordinate the dining room’s activities to ensure a seamless and enjoyable experience. The Lead Daytime Host will serve as the first point of contact for guests, managing reservations and guest inquiries, overseeing the host team, and supporting special events. This role calls for someone with exceptional communication skills, attention to detail, and the ability to stay organized in a fast-paced environment.

As a Lead Daytime Host, you will contribute to the overall success of Max Downtown by ensuring all guests feel welcomed and cared for from the moment they walk in until their departure. Responsibilities include greeting and engaging guests, managing the reservation system (experience with OpenTable is a plus), coordinating to-go orders, and assisting with event-related tasks. The position is also integral in maintaining the restaurant’s high standards for appearance and cleanliness. Max Hospitality places a strong emphasis on teamwork, professional development, and providing opportunities for career growth within the group.

This is a full-time opportunity with competitive pay, along with a comprehensive benefits package that supports team members’ health, well-being, and professional growth. Candidates with prior hospitality experience, strong organizational skills, and a passion for delivering exceptional service will find this role highly rewarding. Join Max Downtown as the Lead Daytime Host and become a part of a team dedicated to creating memorable dining experiences in one of Hartford’s premier culinary destinations.