Lead Customer Service Representative, Full or Part Time

Circle K is a leading global convenience store chain committed to delivering exceptional customer service and convenience to communities worldwide. With a strong presence in North Carolina, particularly at the 100 Woodcroft Parkway location in Durham, Circle K continues to build a reputation for fast, friendly service and a wide selection of products designed to meet the needs of busy customers on the go. As a large and stable employer, Circle K offers employees a supportive and dynamic work environment where flexibility and growth opportunities are prioritized. The company prides itself on fostering a fun and motivated workplace culture where each team member is empowered to contribute to daily operational success and customer satisfaction.

This full-time position as a Lead Customer Service Representative at the Durham location invites enthusiastic, customer-focused individuals to join the team. Flexible shifts including days, evenings, overnights, and weekends are available, catering to a variety of schedules and work-life balance needs. The role emphasizes both frontline customer interaction and entry-level management responsibilities, making it an ideal opportunity for those looking to advance their careers in retail and customer service sectors. Lead Customer Service Representatives play a crucial part in maintaining the high standards of store appearance and fast, friendly service that Circle K customers expect.

The responsibilities of this role extend beyond typical cashier duties to include greeting customers, operating the register, providing product recommendations, and sometimes managing the food program component of the store. Leaders in this role are also tasked with supervising employees during shifts, ensuring smooth store operations, and delivering consistent, top-notch customer care. This position offers robust training, competitive benefits, and development opportunities designed to cultivate leadership skills and promote career advancement within the company.

Employees enjoy a comprehensive benefits package that includes medical, vision, dental, life insurance, short and long-term disability coverage, and a 401K plan with a competitive company match. Additional perks such as tuition reimbursement, flexible spending and health savings accounts, and weekly pay make this position particularly attractive. Circle K emphasizes work-life balance through flexible scheduling and fosters an atmosphere where team members can have fun while performing their duties efficiently and collaboratively. With paid, comprehensive training provided, new hires are well-equipped to succeed and thrive in this fast-paced retail setting.