Lead Customer Service Representative, Full or Part Time

Circle K is a leading convenience store chain committed to providing exceptional service and high-quality products to customers all around the world. With a well-established presence in numerous communities, Circle K operates stores that are designed to serve the everyday needs of local customers efficiently and reliably. The company prides itself on its large, stable employer status, offering opportunities for employees to grow within a dynamic and fast-paced retail environment. Known for its emphasis on customer care, Circle K supports a culture of motivated and fun working teams dedicated to maintaining high store standards and delivering friendly service. Circle K is also recognized for its comprehensive training programs, competitive benefits, and focus on employee advancement.

This job opportunity is for the role of Lead Customer Service Representative at the Circle K location on 4856 Park St, Jacksonville, Florida 32205 (Store 2726534). This position requires flexible availability, making it ideal for individuals who thrive in dynamic schedules and fast-moving settings. As a Lead Customer Service Representative, you will play a pivotal role in the daily operations of the store, providing exceptional customer service while also stepping up to lead shifts and guide team members. This entry-level management experience is an excellent stepping stone for career growth within the company.

In this role, you will greet and assist customers, operate the cash register, handle cashier duties, make product recommendations, and participate in store food programs when necessary. The position involves diverse tasks both inside and outside the store to ensure that the environment remains inviting and maintains Circle K's high standards. You will work closely with a supportive, energetic team to accomplish daily objectives while engaging customers with friendly conversations and efficient service.

Circle K values employees who bring enthusiasm and quick thinking to their roles, capable of suggesting solutions and ideas to enhance store operations. The company offers various benefits including medical, vision, dental, and life insurance with short and long-term disability coverage. Employees enjoy flexible schedules, weekly pay, paid comprehensive training, and fast career advancement opportunities. Additional benefits include a 401K plan with a competitive company match, flexible spending and health savings accounts, tuition reimbursement, and a rewarding work environment alongside motivated colleagues. This role is ideal for candidates who are passionate about retail, customer service excellence, teamwork, and leading with a positive attitude. Circle K is an equal opportunity employer, committed to compliance with ADA and providing accommodations to ensure fair application opportunities for all candidates.