Lead Customer Service Representative

Located at 3840 E 22nd St, Tucson, Arizona, this establishment is a part of Circle K, a globally recognized convenience store chain known for its commitment to providing excellent service and convenience to its customers. Circle K operates thousands of stores worldwide and focuses on creating a friendly, fast-paced environment where employees can thrive and customers receive top-tier service. This particular store is seeking a motivated individual to fill the role of Lead Customer Service Representative on a part-time basis, with flexible shifts including days, evenings, overnights, and weekends, ensuring coverage that meets the needs of a dynamic retail environment.

The Lead Customer Service Representative role is designed for someone eager to embrace challenges, grow professionally, and contribute significantly to a fun and energetic team. This role combines customer interaction duties, sales, cashiering, and entry-level management responsibilities. The successful candidate will lead shifts regularly, gaining valuable supervisory experience while contributing directly to maintaining the high standards of the store’s appearance and service quality. This position offers a unique opportunity to work in a supportive and engaging atmosphere where team collaboration is highly valued, and employee ideas for problem-solving and customer service enhancement are encouraged. It also comes with comprehensive training, ensuring that new hires are well-prepared to provide consistent, friendly, and efficient service to their customers.

Employees enjoy a wide range of benefits, including medical, vision, and dental insurance, life insurance as well as short and long-term disability coverage. The employer offers flexible schedules and weekly pay to accommodate the diverse needs of their team. Furthermore, there are fast career advancement opportunities within the company, a supportive work environment with fun and motivated colleagues, and a variety of daily tasks that keep the workday engaging. Additional perks include a 401K retirement plan with a competitive company match, flexible spending and health savings accounts, and tuition reimbursement programs to support ongoing education and career growth.

The physical demands of the role include standing or walking for extended periods, lifting and carrying weights up to 60 pounds with some assistance, and performing tasks that require dexterity and coordination. This ensures that employees remain active and engaged throughout their shifts. Circle K is an equal opportunity employer committed to diversity and inclusion and complies fully with the Americans with Disabilities Act (ADA) and relevant local legislation. They provide reasonable accommodations for applicants with disabilities to ensure a fair and accessible hiring process.

Overall, this weekend and flexible part-time position offers an excellent pathway for individuals looking to advance their retail and customer service careers, gain leadership experience, and enjoy the benefits of working with a well-established, stable company with a global presence.