Lead Customer Service Representative

Circle K is a leading global convenience store chain known for its commitment to providing fast, friendly service and a wide range of products to meet customer needs. Operating thousands of stores worldwide, Circle K prides itself on being a large, stable employer that offers flexible schedules and fast career advancement opportunities. The company values a fun and motivated work environment where employees can grow their skills and enjoy a variety of tasks every day. With benefits such as medical, vision, dental, life insurance, disability coverage, and 401K plans with competitive company matches, Circle K supports not only the professional but also the personal well-being of its team members.

This particular opportunity is for a Lead Customer Service Representative at the Grand Prairie, Texas location. This part-time role requires flexible availability, including days, evenings, overnights, and weekends, making it ideal for candidates looking for a dynamic work schedule. The Lead Customer Service Representative plays a pivotal role in ensuring that customers receive high-quality service while helping to maintain store appearance and operational standards. This position offers paid comprehensive training along with a chance to gain entry-level management experience by regularly leading shifts. Being at the forefront of customer interactions, this role demands excellent communication skills, the ability to make purchase suggestions, and sometimes involvement with the store's food program.

As a Lead Customer Service Representative, you will enjoy working in a vibrant, fast-paced environment where teamwork and problem-solving are essential. The role involves greeting customers, operating the register, cashiering, and performing various duties around the store both inside and outside, all aimed at delivering quick and friendly service. This position provides a unique blend of customer service and leadership responsibilities, allowing the incumbent to develop supervisory skills while contributing to a positive shopping experience for customers. Employees at Circle K benefit from a supportive workplace culture that encourages learning, fun, and career growth, backed by policy compliance that respects diversity and accessibility for all individuals.