Lead Cook

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence, diversity, and inclusion. Among its prestigious portfolio of brands is The Ritz-Carlton, a name synonymous with luxury, exceptional service, and unforgettable guest experiences. The Ritz-Carlton has set the standard for high-end hospitality, with over 100 award-winning hotels worldwide and a dedicated team that thrives on creativity, kindness, and compassion. Marriott International fosters a supportive work environment where everyone feels welcome, opportunities are accessible to all, and the diverse backgrounds, talents, and experiences of its associates are celebrated. This commitment to a respectful and inclusive culture ensures that all employees can contribute meaningfully and are empowered to succeed. Marriott International maintains a strict non-discrimination policy, ensuring equal employment opportunities regardless of disability, veteran status, or other legally protected characteristics.

This particular position is a full-time, non-management role based in Charlotte, North Carolina, at The Ritz-Carlton’s location on 201 E Trade St. The Food and Beverage & Culinary sector plays a crucial role in upholding the high standards of the hotel’s dining services. The role centers around supporting the kitchen operations to ensure guests receive meals of outstanding quality, prepared and presented according to The Ritz-Carlton’s esteemed standards. Working within a collaborative team environment, the successful candidate will be responsible for a variety of kitchen tasks essential to efficient food preparation and service. Though this role is not supervisory, it offers opportunities to learn and engage in the hotel's renowned culture of luxury and guest care.

The position requires a hands-on approach to food preparation, including the thawing and handling of products, managing oven and grill temperatures, ensuring proper portioning and presentation, and maintaining food quality standards. Close communication with kitchen management and Food & Beverage staff is critical to address workload fluctuations, special menu items, and food safety concerns. The role also emphasizes adherence to company policies and safety procedures, personal grooming standards, and confidentiality. Employees are expected to demonstrate professionalism and positive interpersonal communication while working diligently to meet and exceed service standards.

Working at The Ritz-Carlton means upholding the "Gold Standards"—a foundation that includes the employee promise, credo, and service values that guide every team member to contribute to a superior guest experience. The Ritz-Carlton is known for empowering its workforce to consistently be creative, caring, and attentive in delivering exceptional luxury service. Employees here take pride in their work and are encouraged to develop their professional skills and achieve their best selves. By joining The Ritz-Carlton and Marriott International, associates become part of a global team and a brand portfolio dedicated to excellence in hospitality, allowing them to grow their careers in a dynamic, supportive, and inspiring environment.